Customer Service Specialist for a Real Estate Company in the US (Home Based Part Time)
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AI Summary
Manage tenant leads and coordinate property viewings and applications with real estate agents. Handle maintenance requests, vendor communications, and monthly expense data entry using property management software.
Daily Tasks:
• Manage tenant leads generated through online property listing platforms
• Qualify prospective tenants and coordinate with real estate agents regarding property viewings and applications
• Coordinate maintenance requests and manage vendor communications
• Respond to tenant inquiries related to maintenance concerns
• Research vendor quotations and obtain approval before scheduling services
• Follow up with vendors and tenants to ensure maintenance work is completed satisfactorily
• Perform monthly expense data entry using property management software
• Record utility expenses and invoices (approximately 2 hours per month)
• Provide ad hoc administrative support and complete additional tasks as required
Working Shifts:
• Monday to Friday, 11:00am - 12:00pm and 1:00pm - 4:00pm Central Standard Time
• Manage tenant leads generated through online property listing platforms
• Qualify prospective tenants and coordinate with real estate agents regarding property viewings and applications
• Coordinate maintenance requests and manage vendor communications
• Respond to tenant inquiries related to maintenance concerns
• Research vendor quotations and obtain approval before scheduling services
• Follow up with vendors and tenants to ensure maintenance work is completed satisfactorily
• Perform monthly expense data entry using property management software
• Record utility expenses and invoices (approximately 2 hours per month)
• Provide ad hoc administrative support and complete additional tasks as required
Working Shifts:
• Monday to Friday, 11:00am - 12:00pm and 1:00pm - 4:00pm Central Standard Time
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