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The representative will conduct virtual appointments via Zoom to explain insurance benefit options and guide clients through the enrollment process. They are also responsible for maintaining accurate client records and providing ongoing customer support.
Company: AO | Globe Life
Location: 100% Remote (United States)
AO, a proud member of the Globe Life family, is seeking compassionate, motivated professionals to join our team as Remote Benefits Customer Service Representatives.
Since 1951, we've helped protect working-class families by providing life, accident, and supplemental health insurance benefits. In this fully remote position, you'll connect with clients through scheduled Zoom appointments, answer questions, explain available benefit options, and guide families through the enrollment process.
If you enjoy helping people, building relationships, and working from home, we'd love to meet you.
Contact clients who have requested information about their benefits.
Conduct virtual appointments using Zoom.
Explain life, accident, and supplemental health insurance options.
Guide clients through the enrollment process.
Provide exceptional customer service before, during, and after enrollment.
Maintain accurate client records and follow-up documentation.
Participate in ongoing virtual training and professional development.
Strong communication and active listening skills.
Excellent customer service mindset.
Comfortable using computers, Zoom, and online technology.
Organized with effective time-management skills.
Self-motivated and dependable.
Professional, friendly, and relationship-focused.
Leadership experience is a plus but not required.
No previous insurance experience is required. We provide comprehensive training, mentorship, and licensing guidance.
✔ 100% Remote Work
✔ Flexible Schedule
✔ Weekly Pay
✔ Performance Bonuses
✔ Health Insurance Reimbursement
✔ Company-Paid Life Insurance
✔ Residual Income Opportunities
✔ Retirement & Career Advancement Opportunities
✔ Ongoing Virtual Training & Leadership Development
✔ Industry-Leading Technology & Support
AO is backed by the strength of Globe Life, a Fortune 600 company and one of the world's leading providers of life insurance benefits. We proudly serve working families throughout North America and have partnerships with organizations including the Dallas Cowboys and Texas Rangers.
Our mission remains simple:
Protect Every Child. Serve All Working People.
All interviews are conducted virtually via Zoom, allowing you to interview from the comfort of your home.
If you're looking for a meaningful remote career with flexibility, professional growth, and the opportunity to help families protect their futures, apply today.
Join a company built on more than 70 years of service, integrity, and success.
AO | Globe Life
Remote Career. Weekly Pay. Flexible Schedule. Meaningful Work.
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