Customer Service Representative (Remote)

About Our Organization For decades, our organization has been committed to serving working families by providing reliable benefits designed to create financial security and peace of mind. We partner with established unions, associations, and member-based groups to ensure their members receive knowledgeable guidance and dependable protection. Our goal is straightforward: deliver transparent information, genuine support, and consistent service to every family we assist. Position Overview This opportunity offers more than just a job - it provides a career path with long-term growth potential. In this role, you will connect with members who have expressed interest in reviewing their benefits. Your responsibility is to walk them through their available options, answer questions clearly, and provide a smooth, educational consultation experience.