Please mention DailyRemote when applying
See how much of this job your resume covers, and what’s missing.
Want a recruiter to go through it line by line?
Get professional reviewQuestions interviewers often ask for this role, with sample answers.
Upload your resume and we draft a letter for this exact role, tailored to what it asks for.
You will provide professional customer support via phone, email, and chat while managing customer inquiries and resolving issues. Additionally, you will handle administrative tasks, maintain CRM records, and assist in updating the knowledge base.
Bearbeitung und Beantwortung von Kundenanfragen per Telefon, E-Mail und Chat.
Lösung von Kundenproblemen und Eskalation komplexer Fälle an die entsprechende Abteilung.
Beratung und Unterstützung der Kunden bei Fragen zu Produkten, Bestellungen und Retouren.
Dokumentation und Nachverfolgung von Kundenanliegen in unserem CRM-System.
Unterstützung bei der Pflege und Aktualisierung der Wissensdatenbank.
Ausführen von kleineren buchhalterischen und administrativen Aufgaben
Einhaltung der SLA
Stop the endless job search. Our AI finds and applies to the best jobs for you.
Featuring 216,481+ Jobs in Customer Service Representative
Answer easy questions
216,481+ jobs across 15+ categories
Get your best job matches
Only hand-screened, legit jobs
Find a remote job faster
No ads, scams, or junk
“I was the first applicant for a remote marketing position that got listed on the company website the same day I applied. Had an interview within 48 hours!”
— Sarah J.
·
Marketing Manager
★★★★★
Verified
