Customer Relationship Manager

Region APC > Service APAC > Customer Management, Korea

CRM, Service Asia Onshore

Responsibilities

• Resolving customer issues and contractual queries
• Ensuring timely billing of annual fee and bonus/incentive billing
• Review of Machine Availability
• Negotiate liquidated damages (LD) reduction
• Timely Cash collection of overdue
• Co-ordinate Customer satisfaction surveys and ensure higher Net Promoter Score
• Support Transactional sales and tapping business opportunities

Qualifications

• Any Graduate from the institute of repute; Engineering graduate with management degree

Competencies

• Good communication
• Working knowledge of SAP and SalesForce
• Good MS-Office skills (Word, Excel, Powerpoint)

What We Offer

• Supportive work environment and accelerated career opportunities

Additional Benefit

• National Statutory Insurance Program
• Group Insurance for Employee and Dependents
• Annual merit review
• Leave (Additional annual leave, paid sick/ medical leave (provide regular pay for first 15 days of sick leave), additional maternity leave (120 days), additional pregnancy checkups accompaniment leave and paternity leave to statutory (10 days), menstruation leave)
• New employee medical examination/Annual medical examination
• Company laptop and mobile phone
• Flexible working schedule and remote work
• Variety of employee activities
• Unlimited coffee and snacks in variety
• Diverse and open work environment
• Highly value career development of employees, support internal transfer and promotion

Additional Information

We do amend or withdraw our jobs and reserve the right to do so at any time, including prior to the advertised closing date. Please be advised to apply on or before the 22nd of Jun. 2026.

Our commitment to a fair hiring.

 At Vestas, we evaluate all candidates solely based on their professional experience, education, and relevant skills. To support a fair recruitment process, we kindly ask that you remove any photos, dates of birth or graduation, gender pronouns, marital status, or other personal information not relevant to the role before submitting your CV/resume. Your CV/resume should focus on your professional and educational background, along with the necessary contact details (email and phone number). We train our hiring teams in inclusive evaluation and regularly review process outcomes to ensure fairness.

DEIB Statement

 
At Vestas, we recognize the value of diversity, equity, and inclusion in driving innovation and success. We strongly encourage individuals from all backgrounds to apply, particularly those who may hesitate due to their identity or feel they do not meet every criterion. As our CEO states, "Expertise and talent come in many forms, and a diverse workforce enhances our ability to think differently and solve the complex challenges of our industry". Your unique perspective is what will help us powering the solution for a sustainable, green energy future.

BEWARE – RECRUITMENT FRAUD

 
It has come to our attention that there are a number of fraudulent emails from people pretending to work for Vestas. Read more via this link, https://www.vestas.com/en/careers/our-recruitment-process

About Vestas

 
Vestas is the energy industry’s global partner on sustainable energy solutions. We are specialised in designing, manufacturing, installing, and servicing wind turbines, both onshore and offshore. 
Across the globe, we have installed more wind power than anyone else. We consider ourselves pioneers within the industry, as we continuously aim to design new solutions and technologies to create a more sustainable future for all of us. With more than 185 GW of wind power installed worldwide and 40+ years of experience in wind energy, we have an unmatched track record demonstrating our expertise within the field. 
With 30,000 employees globally, we are a diverse team united by a common goal: to power the solution – today, tomorrow, and far into the future. 
Vestas promotes a diverse workforce which embraces all social identities and is free of any discrimination. We commit to create and sustain an environment that acknowledges and harvests different experiences, skills, and perspectives. We also aim to give everyone equal access to opportunity. 
To learn more about our company and life at Vestas, we invite you to visit our website at www.vestas.com and follow us on our social media channels. We also encourage you to join our Talent Universe to receive notifications on new and relevant postings.