Creator Platform Ops Manager

This is a remote position.

• Platform Ownership & Roadmap
  
• Serve as the primary business owner for the MAG Creator Platform, partnering with Lead Developer to guide roadmap priorities.
  
• Translate business objectives into technical requirements and operational processes.
  
• Monitor platform adoption, usability, and ROI across 400+ brands.
  
• Recommend feature enhancements to improve creator experience, content quality, and performance tracking.
  
• Creator Partnerships & UGC Operations
  
• Design and implement the end-to-end creator lifecycle: discovery, onboarding, proposals, approvals, content delivery, and payments.
  
• Develop standards for creator quality, performance scoring, and tiering.
  
• Build and nurture long-term relationships with top creators and affiliates.
  
• Create guidelines for brand compliance, FTC disclosures, and usage rights.
  
• Campaign & Affiliate Strategy
  
• Oversee all campaigns run through the platform: product seeding, UGC packages, sponsored posts, giveaways, and affiliate programs.
  
• Manage affiliate structures (codes, attribution links, commissions) and ensure tracking integrity.
  
• Align campaigns with My Amazon Guy’s 400+ brand portfolio, ensuring multi-brand visibility and ROI.
  
• Team Leadership & Hiring
  
• Recruit and lead an operations team to handle creator support, campaign QA, and content moderation.
  
• Establish SOPs for day-to-day operations: content review, performance reporting, and creator payouts.
  
• Foster a high-performance, data-driven culture within the team.
  
• Analytics & Performance
  
• Monitor dashboards for platform KPIs: creator participation, campaign ROI, content approval rates, affiliate revenue, etc.
  
• Provide quarterly reports to leadership on platform impact and growth.
  
• Identify trends in creator engagement, content quality, and conversion, using insights to optimize strategy.
  
• Cross-Functional Collaboration
  
• Work closely with:
  
• Lead Developer on feature builds, bug fixes, and integrations.
  
• Creative Strategists for ad briefs and content quality feedback.
  
• Brand Managers to align UGC and affiliate efforts with brand goals.
  
• Finance to ensure accurate creator payment processing.
  

• Growth of qualified creators onboarded and retained.
  
• Campaign ROI (affiliate revenue, content value, conversion rates).
  
• Platform adoption across brands.
  
• Content approval rates and time-to-approve.
  
• On-time and accurate creator payouts.
  
• Uptime and feature delivery (in partnership with development).
  

Requirements

• 5+ years in influencer marketing, creator partnerships, affiliate management, or UGC operations (agency or brand side).
  
• Proven success owning programs or products end-to-end — from roadmap to ops.
  
• Deep understanding of UGC, affiliate programs, and social media ecosystems (TikTok, Instagram, YouTube).
  
• Experience pitching services or presenting business value to clients.
  
• Comfort with analytics dashboards and data-driven decisions.
  
• Experience managing or collaborating with developers on SaaS or internal tools.
  
• Strong leadership: able to hire, mentor, and scale a high-performing operations team.
  
• Excellent communication, project management, and stakeholder alignment skills.
  
• Nice to have:
  
• Experience with Amazon Attribution or marketplace integrations.
  
• Familiarity with affiliate tracking systems, coupon codes, or influencer SaaS.
  
• Knowledge of compliance requirements for influencer marketing (FTC, GDPR).
  

• A computer with dual monitor setup is required
  
• Computer with at least 8GB of RAM
  
• Must have at least 25 MBPS internet speed
  
• Camera with at least 1080p resolution
  

Benefits

• 40 hours a week, 8 hours a day
  
• Competitive salary base
  
• Permanent work-from-home setup
  
• Unlimited FREE access to MAG School courses and SOP Library
  
• Work schedule is in Eastern Standard Time (EST), Monday-Friday only
  
• Opportunities for professional development and career advancement
  
• Profit-sharing bonus tied to platform growth, creator revenue, and campaign ROI