The Client is a brand storyteller, designer, and art director. She designs beautiful websites to

showcase clients, big vision. With 10+ years of experience, she blends high-level strategy,

collaboration, and deep love to design who you are online. Clients include Laverne Cox (Orange

is The New Black), Lori Harder, Arielle Loren, and Jadah Sellner. Each woman is a trailblazer

leveraging her voice to create an irresistible impact in a world that deeply desires it. The Client lives

in Delray Beach, Florida with her husband and two adorable French Bulldogs.

We are looking for someone to come up with the systems + strategy for how to get things done,

and then give out tasks to the team. They will be responsible for the daily operations of the

whole business, or for the entirety of a project – which includes the work of other team

members. They lead the team, often including VAs, designers, developers, copywriters, and other

experts. The OBM will work closely with the client to discuss strategy and priorities.

Superpowers: Co-creating, dreaming, creating your unique vision, good listener,

heart-centered, passion, determination, mission-driven

Here are some ways we work with clients:

+ Custom Branding + Website Design Package ( 3 month+ project timelines )

Max clients per month 2-3

+ Soul Theme Websites ( 3-4 weeks project timeline )

Max clients per month 5-6

Digital Products:

+ Soul Brand

+ Soul Social

+ Soulful Sales

+ Soul Experience ( the course )

Project Management – laying out plans and managing projects through to completion, including launches, managing programs, etc.
Operations Management – automating systems and creating processes for all day-to-day activities in the business to streamline and simplify how things are run
People Management – outsourcing, managing, and leading the efforts of the team to meet business goals
Metrics Management – tracking stats for key business activities to see what is working and what is not working so that decisions can be made for ongoing growth

Good with their word
Communication is their top strength
Conflict resolution skills
Ask hard questions and are solution-oriented
Positive energy/outlook and is inclusive
Interested in personal + professional growth
Keeps everyone in the loop
Doesn't get overwhelmed by the details
Experience working with a creative agency on branding and website projects
Knowledge + Experience with the programs click up, zoom, slack.
Understanding of website projects, reviews, edits, and the entire creative process

The client wants this person to be aware of what I need and make sure that they are advocating/creating solutions in the business that help support the overall vision/goals.
The client wants them to be the person that other contractors ask questions as well, instead of always coming to them.
The client wants them to know the business as well as I do
The client wants them to help me take things off my plate
The client wants them to oversee and give input when they don’t think things are working well and then come to me with 2 options to make it better.
The client would like for them to overall all the different operations and when they throw too much at them - they are confident enough to tell me the reality. Do not keep on saying yes to please them
The client wants them to care about client expectations and experience with our company
Help put together the systems that make the entire team feel comfortable

At least 15mbps main internet and at least 10mbps for back-up
A desktop or laptop that has an i5 processor and at least 4 GB RAM with a webcam
Noise-canceling USB Headset
Quiet, Dedicated Home Office
Smartphone

Crewbloom

Creative Operations Manager