Contract Technical Project Manager

THE COMPANY 

Careerminds is a leader in career transition and coaching solutions, helping organizations support employees through change while enabling workforce growth and development. Our product portfolio includes market-leading Career Transition and Coaching Services as well as Progression, our application for Career Frameworks and progression planning. 

THE ROLE 

Here at Careerminds, we are  looking for a Technical Project Manager to join our Product development team. As an experienced and entrepreneurial program manager, you will help develop plans, coordinate across the multiple product pods and work with product owners, product managers and the program manager. You’ll monitor the progress of various initiatives and develop an effective reporting process to track, manage blockers and produce stakeholder reports. 

Your mission will be simple, you will monitor the progress of various initiatives and develop an effective reporting process to track, manage blockers and produce stakeholder reports. 

This is a 6 month contract role, with a possibility of Full Time Employment. 

This is a 100% remote/work-from-home role. 

THE KEY RESPONSIBILITIES 

• Drive supportability improvement projects from inception, planning, to launch, adoption and impact measurement 

• Develop and maintain a technology project plan, which outlines a project's tasks, milestone dates, status, and allocation of resources to stakeholders and other interested parties 

• Mediate disputes, resolve scheduling and asset utilization conflicts 

• Directly engage with engineering teams and product teams to drive product priorities and decisions using data driven approaches to improve the quality of product and service provided 

• Utilize analytical thinking and a data driven approach to help make decisions 

• Manage daily standups, weekly, monthly meeting cadences with the product and engineering teams 

• Own the core Performance metrics and proactively engage with the engineering team to find, prioritize, and deliver the opportunities for improvement 

• Define goals, create dashboards, monitor metrics, and partner collaboratively with the program manager and throughout Talent's Teams to synthesize product plans and functional spec to deliver maximum impact. 

• Contribute to the overall product strategy and roadmap, as well as stay in sync with end-user features and service infrastructure 

• Track all defined deliverables from conception through launch, leveraging established processes, tools, and communications mechanisms. 

• Partner with the CMS product owner to manage Jira across the full ticket lifecycle—ticket assignment, release planning, and sprint planning—keeping the CMS backlog organized, prioritized, and sprint-ready 

THE MUST-HAVES 

• 4+ years of technical program/product management experience with a proven track record of delivering scalable consumer products 

• Hands-on experience owning and creating Jira workflows, including ticket assignment, release management, and sprint planning 

• Solid understanding of web and mobile technologies, service operations at scale, and general ability to ramp up and go deep in new technical areas 

• Excellent written and verbal communication skills through all levels of the organization, technical and non-technical 

• Ability to wear many hats and learn quickly, and collaborative leadership skills to lead a change in direction when needed 

• Innate curiosity and ability to thrive in an ambiguous and rapidly changing startup environment.  

• Strong project management, dependency management and cross-group collaboration skills with a proven track record of managing complex projects with many partners 

• Demonstrated experience across the entire product lifecycle - from competitive research, ideation, user centered design, specification, architecture and the know-how required to lead your crew to realize your vision 

• Exceptional time management, facilitation, and organizational skills 

• Ability to collaborate with stakeholders and hold them accountable to agreed timelines 

• Outstanding working knowledge of change management principles and performance evaluation processes 

• Proven experience with the Software and Service Delivery Life cycle with focus on DevOps, design, delivery, and End-To-End Operate and User Scenarios 

• A demonstrated ability to anticipate problems and to find resolutions 

At Careerminds, we believe that diversity in thought and cultural background leads to better teams and stronger companies. We seek talented, qualified employees, regardless of race, color, sex/gender (including pregnancy, gender identity, and gender expression), national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under country or local law. Careerminds is proud to be an Equal Employment Opportunity Employer.