Content Designer

Top Skills' Details

UX Writing & Microcopy (UI text, notifications, task flows): Ability to craft clear, concise, and user-friendly UI copy that guides users through onboarding tasks, notifications, and system interactions with minimal confusion.

High-Volume Content Execution & Iteration Speed: Demonstrated ability to produce and refine large volumes of content quickly while maintaining quality and adapting based on feedback and system constraints.

Collaboration Within Defined Content Frameworks: Experience working within established content strategies and frameworks, partnering cross-functionally to ensure consistency, alignment, and seamless execution across teams.

Description

They are seeking a Content Designer (UX Writer) to support a large-scale onboarding transformation initiative, focused on migrating and optimizing employee onboarding experiences within ServiceNow and Workday. This role will execute high-volume, user-facing content including UI microcopy, notifications, task instructions, and email communications, ensuring clarity, consistency, and usability across onboarding journeys. The designer will play a key role in helping Cisco scale onboarding content across an initial 10-country rollout, with expansion to over 100 countries.

Working closely with the AI Content Strategist, Product Designers, and cross-functional teams, this individual will translate content frameworks into clear, concise, and effective user-facing copy. They will iterate quickly based on feedback and system constraints while ensuring content aligns with tone, voice, and technical limitations. This role is highly execution-focused and ideal for someone comfortable working in ambiguity, managing high volumes of content, and contributing to a foundational enterprise transformation.

Skills

Content writing, Copywriting, User experience, Digital content, Writing skills, Customer experience, Content strategy, Design, Content creation, Copy editing

Top Skills Details

Content writing,Copywriting,User experience,Digital content,Writing skills,Customer experience

Additional Skills & Qualifications

3+ years of UX writing or content design experience

Proven experience writing microcopy for UI components (buttons, labels, errors, notifications)

Experience supporting system-driven workflows (ServiceNow, Workday preferred)

Ability to write within character limits and technical constraints

Strong collaboration with designers, PMs, and strategists

Experience iterating content rapidly based on feedback and testing

Understanding of content hierarchy, tone, and voice consistency

Exposure to AI or chatbot content design (nice-to-have)

Familiarity with global content considerations (translation, localization)

Portfolio or work samples demonstrating UX writing capabilities

Experience Level

Intermediate Level

This is a Contract position based out of Raleigh, NC.

The pay range for this position is $30.00 - $35.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully remote position.

This position is anticipated to close on Jun 25, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.