Content Automation Specialist

Note: APA operates on a 37.5-hour work week with one-hour lunch breaks each day. APA sets salaries based on several considerations, including years of relevant experience, level of education, and previous staff and/or governance experience at APA.

The Content Automation Specialist is responsible for automating production, indexing, and validation processes to improve efficiency and accuracy, including through the use of rule-based client software and generative AI technology. The Content Automation Specialist explores the functionality and viability of automated solutions for content production, primarily for the creation and enhancement of indexing and metadata records. The successful candidate must demonstrate the ability to work on multiple projects, including the maintenance of established solutions alongside the exploration and development of new solutions. The successful candidate must have experience with rule-based process automation and/or generative AI technologies. Experience with analyzing  outputs and demonstrating the ability to achieve iterative improvements on them is highly desired.

Education and Experience:    

• Bachelor’s degree or higher in psychology (strongly preferred) or closely related social science or library science and 5+ years’ experience working with database production, taxonomy/ontology, or other controlled indexing data
• Demonstrated experience with rule-based and/or generative AI-based technologies in indexing and process automation is required
• Knowledge of PsycInfo indexing rules and the Thesaurus of Psychological Index Terms is strongly preferred. Extensive experience in indexing in psychology or closely related social science or back-of-the-book indexing (psychology preferred) may be considered
• Demonstrated experience with information retrieval systems and practices is highly desired, including, for example, constructing Boolean search strategies or using Boolean logical operators, regular expressions, or NLP approaches

Computer Skills Required:

• Microsoft 365 — User
• Videoconferencing tools (Zoom/Microsoft Teams) — User
• Semantic Analysis/Machine Learning Tools—Familiarity
• XML editing—User
• JSON—User
• Generative AI prompt engineering—User
• LLMs—User
• Boolean search operators—User

Responsibilities:

• Reviews and fine-tunes a rule-based, text-derived automated indexing system to identify and match words or phrases from the psychological literature within programmatic rules to accurately assign index terms from the Thesaurus of Psychological Index Terms to bibliographic records for articles, books, chapters, and tests records.
• In collaboration with management staff, participates in the analysis of automated indexing data, whether derived by rules or other technology; based on feedback from subject matter experts, statistics ,or reports, suggests and/or makes changes to facilitate continued and increased accuracy to feed into decisions related to metadata production; and gathers data to support overall analyses of automated indexing operations by the Manager, Content Automation
• Contributes to the development, documentation, and implementation of indexing, classification, and checktag guidelines and standards in Content Management
• Works closely with the Taxonomist in the development and enhancement of existing thesaurus terms.
• Participates in exploratory projects investigating potential automated solutions
• Engineers prompts, tests, and iterates across multiple LLMs
• Analyzes outputs for viability
• Participates in ongoing QA and improvement of automated solutions
• Other duties as assigned

About APA:

The American Psychological Association (APA) represents 146,000 psychologists, students, and affiliates, primarily in the U.S. and Canada but also in other countries around the world. APA is a scientific and professional organization with about 500 employees and is categorized as a 501(c)(3) along with its 501(c)(6) companion organization, APA Services, Inc.

APA offers a generous employee benefits program, including Remote Work/Flexible Scheduling; a 401(k) option with employer match of up to 4%; medical, dental, and vision insurance options and an outpatient mental health benefit; paid personal/vacation time plus 12 paid holidays; Family/Medical Leave; tuition assistance; an Employee Assistance Program (EAP); short- and long-term disability insurance; and more. 

Job Location: Remote: APA jobs may be considered for remote work eligibility as defined in APA’s Flexible Work Policy and are subject to approval. Remote work employees may not work from the following states or U.S. territories: Alaska, California, Colorado, Guam, Hawaii, Iowa, Louisiana, Montana, Nebraska, New York, North Dakota, Ohio, Puerto Rico, Rhode Island, U.S. Virgin Islands, Washington, Wyoming.

Application Instructions:

Qualified candidates must apply online through APA’s applicant system and attach a resume and cover letter specifying your salary expectations. Applications that are submitted without both documents are considered incomplete and will not be reviewed for consideration. Once your application is submitted, you will receive a confirmation email. Please make sure to check your Spam folder if you do not receive an email from us.

The American Psychological Association is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, national origin, disability, protected Veteran status, sexual orientation, gender identity, or any other protected categories covered under local law.

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