Consultant Management Services

DEADLINE FOR APPLICATIONS

WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability.

ABOUT WFP

The World Food Programme is the world’s largest humanitarian organization saving lives in emergencies and using food assistance to build a pathway to peace, stability and prosperity, for people recovering from conflict, disasters and the impact of climate change.

At WFP, people are at the heart of everything we do and the vision of the future WFP workforce is one of diverse, committed, skilled, and high performing teams, selected on merit, operating in a healthy and inclusive work environment, living WFP's values (Integrity, Collaboration, Commitment, Humanity, and Inclusion) and working with partners to save and change the lives of those WFP serves.

To learn more about WFP, visit our website: https://www.wfp.org and follow us on social media to keep up with our latest news: YouTube, LinkedIn, Instagram, Facebook, Twitter, TikTok.

WHY JOIN WFP? 

• WFP is a 2020 Nobel Peace Prize Laureate.

• WFP offers a highly inclusive, diverse, and multicultural working environment.

• WFP invests in the personal & professional development of its employees through a range of training, accreditation, coaching, mentorship, and other programs as well as through internal mobility opportunities.

• A career path in WFP provides an exciting opportunity to work across the various country, regional and global offices around the world, and with passionate colleagues who work tirelessly to ensure that effective humanitarian assistance reaches millions of people across the globe.

• We offer an attractive compensation package (please refer to the Terms and Conditions section of this vacancy announcement).

JOB TITLE: Senior Digital Manager
TYPE OF CONTRACT: Consultancy
UNIT/DIVISION: Shared Services and Business Development (MSDB)
DUTY STATION (City, Country): Home-based
DURATION: July - December 2026
ABOUT WFP
The United Nations World Food Programme (WFP), a highly prestigious, reputable & world’s largest humanitarian organization, operating in more than 120 countries and territories, bringing life-saving assistance in emergencies, building pathways to peace, stability and prosperity for people recovering from conflict, disasters and the impact of climate change and supporting sustainable and resilient livelihoods for a world with zero hunger.
BACKGROUND
The Shared Services and Business Development unit (MSDB) of the Management Services Division coordinates the divisional digital strategy and manages many digital platforms and services, among which passenger mobility and carpooling, accommodation, aviation and medical services under the UN Booking Hub Global Shared Service Centre.
MSDB also develops and operates the Fleet Centre platform which has digitally transformed and streamlined the leasing of light vehicles from global WFP operations, the UNFLEET platform, which extend the leasing offer to UN Agencies, the Global Fleet solution which allows leasing and spare parts ordering of heavy vehicles needed to deliver last-mile aid, and many more.
PURPOSE OF THE ASSIGNMENT
The Junior Digital Manager will be reporting to MSDB Digital Manager. She\he will be helping MSDB unit in the following duties on the digital transformation:
•Understand end users and operational processes in order to support the digital transformation;
•Liaise with relevant stakeholders to gather requirements for new functionalities and presenting related solutions;
•Maintenance of solution roadmap and relevant documentation;
•Include in plans cross-integration with other WFP digital solutions, in particular fleet management systems, ERPs and other corporate solutions;
•Recurringly review processed and functionalities to enhance solution efficiency;
•Development support;
•Coordinate daily the pool of resources by organizing the workplan and oversighting its execution;
•Maintain the product backlog;
•Pre-release tests and quality assurance on UI, UX and functionalities;
•Communication and change management support to maximise user adoption including newsletters, manuals and webinars;
•Ensure respect of deadline and plan test sessions with stakeholders;
•Content Management;
•Maintain websites content, liaise with business owners for missing info and consistency check;
•Maintain the Customer Focal Points’ list up to date and process the online access requests;
•Customization of provided material according to product and UN/WFP branding guidelines.
QUALIFICATIONS
Education:
•University degree in Digital, Marketing and Communication, Social studies or another relevant field.
Experience:
•Less than 1 year of experience with product/project management.
•Experience in gathering business and user requirements.
•Experience with website or mobile app release is a plus.
•Previous experience in working within the UN system digital
transformation is a plus.
Knowledge & Skills
•Knowledge of Product and Project Management methodologies and
•tools.
•Knowledge of Agile methodology is considered a plus.
•Knowledge of UX\UI principles is considered a plus.
Languages
•Proficiency in English - written, spoken, and oral comprehension.

WFP LEADERSHIP FRAMEWORK

WFP Leadership Framework guides to the common standards of behavior that guide HOW we work together to accomplish our mission.

Click here to access WFP Leadership Framework

REASONABLE ACCOMMODATION

WFP is committed to supporting individuals with disabilities by providing reasonable accommodations throughout the recruitment process. If you require a reasonable accommodation, please contact:  global.inclusion@wfp.org

NO FEE DISCLAIMER

The United Nations does not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it. Furthermore, please note that emblems, logos, names and addresses are easily copied and reproduced. Therefore, you are advised to apply particular care when submitting personal information on the web.

REMINDERS BEFORE YOU SUBMIT YOUR APPLICATION

• All applications must be submitted exclusively through our online recruiting system. We do not consider CVs or applications sent by email, LinkedIn, or any other channel.

• We strongly recommend that your Workday profile is accurate and complete, and that all sections are filled in, including your employment history, academic qualifications, language skills, and UN grade (if applicable). Once your profile is completed, please apply, and submit your application.

• If you experience technical issues while submitting your application, you may contact us at global.hrerecruitment@wfp.org. Please note that this email is only for technical issues with an application - unsolicited applications or documents sent to this inbox will not receive a reply.

• At the application stage, the only required documents are your CV and Cover Letter. Additional documents (passport, certificates, recommendation letters, etc.) may be requested later in the process.

• Only shortlisted candidates will be contacted and invited to proceed to the next stage of the recruitment process.

All employment decisions are made on the basis of organizational needs, job requirements, merit, and individual qualifications. WFP is committed to providing an inclusive work environment free of sexual exploitation and abuse, all forms of discrimination, any kind of harassment, sexual harassment, and abuse of authority. Therefore, all selected candidates will undergo rigorous reference and background checks.

No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.