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Outsourcey

Consultant I

Posted 3 hours ago
Worldwide
2-5 years experience
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AI Summary

The Consultant leads projects by creating custom solutions using Evention SaaS and managing the setup, training, and go-live phases. They collaborate across internal teams to define project opportunities and ensure client retention through effective communication and documentation.

Looking to take your career to the next level? Then this role is for you!

Join Outsourcey and be part of our mission to revolutionize global talent expansion! We connect businesses with dedicated full-time teams in the Philippines, offering cost-efficient solutions without compromising quality. Join us and help elevate businesses with complete control and comprehensive support, let's shape the future of work together!

Profile Requirements:

  • 2+ years in one or more of the following:
  • Hospitality Food & Beverage Administration and/or Accounting
  • Retail Administration and/or Accounting
  • Other Banking, Accounting, and/or Finance Administration
  • Technical / Software (SaaS preferred) Training
  • Technical / Software (SaaS preferred) Customer Service

Core responsibilities:

  • The Consultant leads projects within a team of Project Managers, Consultants, and Analysts. As a Consultant, you will use client details to create custom solutions via the Evention SaaS.
  • During your time you will develop wide-ranging skills within client relations, solution architecture, and system integrations. The role is on the career path of SaaS Consulting / Project Management and can lead to promotion to Consultant II, Project Lead, and Project Manager.
  • Own and lead projects through the setup, training, testing, and go-live phases.
  • Gain an understanding of the client's current processes to define project opportunities.
  • Create tailored Evention software for clients based on defined project opportunities.
  • Draft documentation with web-based project management tools.
  • Document the product site's customized Evention process with various internal teams to deliver the best possible solution (Development Team, Professional Services Team, etc.).
  • Communicate any relevant product site intricacies with Evention's Client Success Team.
  • Coordinate and collaborate across Account Executives, Development, Design, and Client Success associates to promote client retention.
  • The Consultant is a key member of a sub-team within the department. On this team they will collaborate with the following positions:
  • Project Manager – Team lead.
  • Consultant – Other consultant(s) who lead projects.
  • Analyst – Project task assistant.
  • The Consultant will also work across departments to drive implementation, commercial and product success.

Benefits: Competitive salary Opportunity to shape the HR function of a rapidly growing BPO. Work closely with a team of industry leaders who have successfully scaled BPOs in the past. Career growth and development opportunities.

Please attach your CV and we will be in touch for a confidential chat. Let's do great things together!

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