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The Implementation Consultant will manage software deployment projects, defining scope and driving milestones to ensure successful EMR-Link integration. They will act as a technical expert, coordinating between IT professionals and clinical stakeholders to improve healthcare workflows and patient care.
OPENTEXT - THE INFORMATION COMPANY
OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.
AI-First. Future-Driven. Human-Centered.
At OpenText, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We are hiring talent AI can't replace to help us shape the future of information management. Join us.
YOUR IMPACT
A Implementation Consultant role at OpenText is more than just managing software deployments. It is an opportunity to help healthcare organizations improve patient care by enabling seamless interoperability between physicians, hospitals, laboratories, radiology providers, and EMR systems. As a key contributor, you will lead and coordinate complex implementation projects, bringing together IT professionals and clinical stakeholders to deliver innovative integration solutions that enhance clinical workflows and operational efficiency. Your expertise will directly impact how healthcare providers access critical patient information, helping our partners deliver better outreach services and ultimately improving the patient experience.
WHAT THE ROLE OFFERS
• As the Implementation Consultant you will be responsible for defining project scope, creating maintaining project plans driving projects to completion.
• You will monitor and drive the day-to-day operational aspects of your projects. This includes managing the scope of each project, delegating tasks and ensuring your team hits their milestones to achieve successful and timely implementations of the EMR-Link solution.
• Proactively identify project risks, analyze solutions, and take decisive action to resolve issues
• Maintain appropriate project documentation and communicate project status to management team
• Run strategic and project focused meetings
• As an integration and workflow specialist you will be the EMR and EMR-Link technical expert who guides and educates your team as you move through the implementation process
• Work with the Implementation team and the lab/radiology team to continually improve the implementation process in order to ensure the highest customer satisfaction. These improvements can occur in documentation, tools, training, etc.
WHAT YOU NEED TO SUCCEED
• Bachelor's degree in Computer Science, Information Technology, Healthcare Informatics, or a related field, or an equivalent combination of education and experience.
• 5 or more years’ experience using or implementing Centricity EMR or other EMRs
• Working knowledge of the laboratory and or radiology clinical operations • Project management experience leading the day-to-day operations
• Proven successes leading Healthcare IT programs
• Working knowledge of HL7 and Interface implementations
• Well grounded in computer, network, and internet technologies
• Excellent verbal and written communication skills. Ability to communicate complex issues in a clear concise manner. Able to write customer-facing documentation.
• Ability to work from home; you must be extremely disciplined and able to work well remotely.
• Experience and focus on delivering quality solutions to customers
ONE LAST THING:
OpenText is more than just a corporation, it's a global community where trust is foundational, the bar is raised, and outcomes are owned.
OpenText's commitment to diversity and inclusion surpasses legal requirements, evident in our Equal Employment Opportunity Statement of Policy which promotes a respectful and empowering environment for employees of all backgrounds, culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.
If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at hr@opentext.com. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.
Compensation: At OpenText, we offer a thoughtfully designed benefits package that supports your physical, emotional, and financial wellbeing. A summary of those benefits can be found on our Why Join Us page. As you move through the hiring process, we’re happy to provide more details about our compensation programs, including variable and commission compensation opportunities for eligible roles, vacation entitlement, and paid time off.
Salary Range: $71,100 - $106,700; Depending on the candidate’s education, experience, skills, geographical location, and alignment with internal equity and external market, actual salary may vary and be higher or lower than the range posted.
California Residents: The pay range above is a reasonable estimate of salary based on pay scale, candidate experience, skills, and education. In addition to the comprehensive benefits noted above, the role may be eligible for bonus or commissions.
AI Usage Disclosure: As part of our commitment to transparency, we use artificial intelligence (AI) tools to assist in various stages of our recruitment process, including resume screening, candidate matching, interview scheduling, and communications. These tools are designed to improve efficiency, reduce bias, and enhance candidate experience. All decisions regarding hiring are made by qualified human professionals, and we continuously monitor our AI systems to ensure fairness and compliance with applicable regulations.
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