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Concurrent Review Care Coordinator
The Concurrent Review Care Coordinator is responsible for concurrent review, care coordination, and utilization management activities across post-acute care settings. The role applies clinical judgment, evidence-based guidelines, and organizational policies to support quality outcomes, cost-effective care, and member experience.
Implement, evaluate, and coordinate individualized plans of care for assigned members.
Conduct utilization and concurrent reviews in alignment with medical necessity criteria and regulatory requirements.
Collaborate with providers, Medical Directors, and interdisciplinary teams to support transitions of care.
Identify gaps or deviations in care plans and intervene appropriately to support desired outcomes.
Document clinical decisions, determinations, and communications accurately and timely in designated systems.
Ensure compliance with The Cigna Group policies, accreditation standards, and confidentiality requirements.
Participate in meetings, audits, and quality improvement initiatives as assigned.
Education, Licensure & Certification
Current, unrestricted Registered Nurse (RN) license in state of residence; multistate license preferred.
Associate or Bachelor’s degree in Nursing preferred.
Experience Requirements
Minimum of 2 years of clinical nursing experience.
At least 2 years of utilization management or care management experience preferred.
Experience in home health, skilled nursing, rehabilitation, or managed care environments preferred.
Knowledge of Medicare and Medicaid managed care programs preferred.
Strong time management and organizational skills.
Clear and professional written and verbal communication abilities.
Critical thinking and sound clinical decision-making.
Ability to work independently with minimal supervision.
Proficiency with Microsoft Office tools (Word, Excel, Outlook, PowerPoint) and virtual meeting platforms.
This is a remote, full-time position during core business hours, with flexibility to work shifts between 7:00 a.m. and 7:00 p.m. CST. Availability for weekend, on-call, and holiday rotation may be required.
The role requires the ability to sit for extended periods, utilize computer and telephone equipment, and perform occasional walking or standing.
This job description is intended to comply with The Cigna Group Job Description Requirements and applicable employment, accreditation, and regulatory standards. Duties and responsibilities may be adjusted to meet business needs.
This role is also anticipated to be eligible to participate in an annual bonus plan.
At The Cigna Group, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year, paid holidays, and leaves of absence. For more details on our employee benefits programs, click here.
Please note that you must meet our posting guidelines to be eligible for consideration. Policy can be reviewed at this link.
Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.
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