Collections Specialist

*Dependent upon qualifications

Summit 7 is here to rise above the ordinary. The work we do here goes far beyond day-to-day projects - it further protects the US defense industrial base from cyber threats, fosters thought leadership and creates growth opportunities. Our support staff, sales team and technicians are all coming together to make a difference. We also recognize that you're a person with life beyond work, that's why we invest in these meaningful health and welfare benefits:

• Excellent health benefits from BCBS
• Smile brighter with Ameritas dental coverage
• See into the future with our luxurious VSP vision benefits
• Prepare for the long-haul courtesy of our 401k with company matching
• 10 days' vacation, 7 days sick time
• Bonuses and salary increase potential via our certifications plan

We do cool work here, defying expectations by simply being who we are - each of us makes an impact.

Essential Functions:

• Proactively manage and execute all Summit 7 customer collections efforts
• Work with customers to resolve questions and provide information upon request
• Track all collections statuses & provide reporting to management on a regular & recurring basis
• Reduce / minimize proportion of overall receivables that are past due
• Reduce DSO

Duties and Responsibilities include:

• Proactively work collections via regular statement distribution and customer inquiries
• Customer account reconciliations
• Assist with accounting corrections re: customer payment applications
• Facilitate and ensure adequate closure of customer account issues
• Lead recurring collections calls with management
• Other duties as assigned

Required Job Specifications

• Minimum 3-5 years of dedicated B2B collections experience-this role requires someone who has worked specifically in collections, not a general accountant or AR clerk
• Proven track record managing collections as the primary function: handling aging reports, conducting consistent outreach, negotiating payment plans, resolving disputes, and reducing DSO
• Ability to work effectively in a fully remote environment, staying organized, self-directed, and responsive while managing a large portfolio of customer accounts
• Excellent communication and customer engagement skills to handle challenging conversations professionally while protecting customer relationships
• High attention to detail
• Strong organizational and analytical skills
• Proficient with Microsoft Office Suite software
• Bachelor's Degree in Accounting or related field preferred
• Microsoft Dynamics 365 experience preferred

Export Control Notice: This position may involve access to information subject to U.S. export control laws, including the International Traffic in Arms Regulations (ITAR) or the Export Administration Regulations (EAR). Qualified applicants will be considered regardless of national origin or immigration status. If a candidate does not meet the definition of a "U.S. Person" (as defined in 22 CFR § 120.15), the company will assess whether an export license is required. If a license is required, any offer of employment will be contingent upon the candidate's eligibility for, and the company's ability to obtain, such a license in accordance with U.S. law. A "U.S. Person" includes U.S. citizens, lawful permanent residents, asylees, and refugees.

Work Conditions

Work is typically performed in an office environment. Must be able to remain in a stationary position for extended periods of time. The person in this position will often move about inside the office to escort visitors, deliver packages to addressee, etc. Occasionally operates a computer and other office productivity machinery, such as a copy machine, and computer printer. Must be able to lift up to 25 pounds at a time. The person in this position frequently communicates with employees and clients.

Summit 7 Systems is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Summit 7 Systems requires background checks. Any offer of employment is contingent upon the results of a reference/background check. We are a drug and alcohol-free workplace and require pre-employment drug screening.