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Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

The Cluster Operations & Maintenance Performance Specialist is a specialized facility maintenance manager responsible for overseeing the maintenance, repair, and operational efficiency of commercial real estate properties across the North Luzon region. This role ensures that buildings and facilities operate safely, efficiently, and in compliance with all regulatory requirements while maintaining high standards of client satisfaction.

Operations & Maintenance Management

• Oversee day-to-day maintenance, repair, and operational activities across North Luzon commercial properties
• Develop and implement preventive maintenance programs to optimize building performance
• Coordinate emergency repairs and ensure minimal disruption to building operations
• Monitor and analyze facility performance metrics to identify improvement opportunities

Compliance & Safety

• Ensure all properties comply with local regulations, building codes, and safety standards
• Conduct regular safety inspections and implement corrective actions as needed
• Maintain compliance with environmental regulations and sustainability initiatives
• Oversee contractor safety protocols and regulatory adherence

Client & Stakeholder Management

• Maintain high standards of client satisfaction through proactive communication and service delivery
• Collaborate with property management teams to address tenant concerns and requests
• Build and maintain relationships with local contractors, vendors, and service providers
• Provide regular performance reports to senior management and clients

Performance Optimization

• Monitor building systems performance and implement efficiency improvements
• Analyze maintenance costs and develop budget-conscious operational strategies
• Drive continuous improvement initiatives across the North Luzon property cluster
• Support sustainability and energy efficiency programs

Team Leadership

• Lead and coordinate maintenance teams and contractors across multiple properties
• Provide technical guidance and training to maintenance staff
• Ensure proper documentation of all maintenance activities and compliance records

Location:

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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