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The Cloud System Engineer is responsible for monitoring cloud-hosted SaaS services to ensure data integrity, performance, and compliance with SLAs. The role involves participating in 24/7 on-call rotations to troubleshoot and remediate production incidents while collaborating with cross-functional teams.
The Cloud System Engineer will be a critical member of the Production Services Team, responsible for safeguarding the processing integrity and timeliness of customer data hosted in our SaaS services. This role includes 24/7/365 on-call duties and focuses on monitoring, performance, and capacity issues, as well as remediating production-related issues to meet the team's Service Level Agreements (SLAs).
Key Responsibilities:
Pay Transparency Notice
Tungsten Automation is committed to fair, consistent, and transparent pay practices, wherever we operate. Before any interview or salary discussion, we disclose the following for this role:
Base pay range: For this role, based in Malaysia, the base pay range is 70000-90000MYR, set using objective, gender-neutral and otherwise non-discriminatory job evaluation criteria applied consistently to all employees performing this role or work of equal value.
Total compensation: This range reflects base pay only. Tungsten Automation may also offer bonuses, commissions, equity, and benefits, described separately where applicable or required by local law.
How your pay is determined: Your base pay within this range will be based on objective, non-discriminatory factors — such as location, skills, qualifications, relevant experience, and education or training. It will not be reduced based on prior salary, and will not fall below the disclosed range or below what colleagues performing equal work or work of equal value receive.
Salary history: Tungsten Automation does not ask candidates about current or past pay, and you are not required to disclose it, except where local law expressly permits or requires this.
Your right to discuss pay: Nothing in this notice limits your right to discuss your own pay, to negotiate, or your entitlement to equal pay for equal work or work of equal value. Tungsten Automation does not retaliate against employees or candidates for discussing compensation.
Questions: If you have questions about this notice or how pay was determined for this role, contact talent@tungstenautomation.com.
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