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AI Summary
Company Overview: Redi is a health-tech company reshaping how pharmaceutical brands connect with and care for patients, driving smoother access to therapy and sustained use. Leveraging a unique blend of product, clinical, and health-IT expertise, we translate complex requirements into intuitive solutions that thrive in highly regulated settings. The result is a cohesive, human-centric experience that simplifies enrollment, navigates financial support, and keeps individuals engaged throughout their treatment journey—delivering clear value for patients, providers, and life-science partners alike.
Position Overview: The Clinical Solutions Manager will be a key member of our Solutions Strategy team who is a subject-matter expert and trusted advisor to healthcare organizations, bridging clinical expertise with product knowledge to drive successful adoption of the company’s solutions. This role partners closely with sales, product, and customer success teams to understand client needs, demonstrate clinical and operational value, and ensure effective implementation and utilization of Redi's patient support technologies.
Why this role?
Become part of a mission to create a health platform for all. No disease or condition is the same and treatment can be more than just a pill and a glass of water. Redi strives to build a scalable healthcare approach that can be tailored to any patient, anywhere.
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Immediate impact. You will be the owner and decision maker of your subject matter.
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Own your 20 sq ft. You will be joining a lean but mighty team at the ground floor. You will set and maintain a direction for products built for internal and external stakeholders.
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Join a team that values empathy and diversity. Redi.Health is an organization of active, passionate, and fun individuals that are diversely skilled and full of EQ.
Key Responsibilities:
1. Client Engagement & Consultation:
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Act as the primary clinical expert during pre-sales, implementation, and post-implementation phases.
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Conduct discovery sessions to assess clinical workflows, challenges, and operational needs.
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Present solution demonstrations that highlight clinical relevance, efficiency gains, and patient-care impact.
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Partner with sales teams to craft value-based proposals and clinical narratives.
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Develop tailored recommendations that align product capabilities with client goals.
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Be the product expert in the room during sales-cycle
2. Implementation & Product Ownership
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Be the subject matter expert of Redi’s internal platform that builds the client programs.
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Work with product and engineering teams to relay customer feedback, identify gaps, and guide enhancements.
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Provide clinical & technical workflow optimization strategies to optimize patient experience.
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Participate and at times lead calls and functions during client implementations externally
3. Thought Leadership & Education
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Serve as a mentor to junior team members, providing guidance, training, and support to uplift the overall implementation function.
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Serve as an internal and external clinical resource, staying current on industry trends, regulations, and best practices.
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Represent the organization at conferences, webinars, and client meetings.
Required
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3–5+ years of clinical or industry expertise in a healthcare setting (retail, ambulatory, specialty, etc.) or patient support experience.
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Strong understanding of clinical workflows and healthcare delivery models.
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Excellent communication, presentation, and relationship-building skills.
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Ability to translate complex clinical concepts into clear, solution-focused discussions.
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Demonstrated ability to work collaboratively with cross-functional teams.
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Ability to travel (20-30%) to support & lead sales conversations, implementations, and industry conferences.
Preferred
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Bachelor’s or Master’s degree in Nursing, Pharmacy, Allied Health, or related field.
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Experience with healthcare software, clinical decision support, care management platforms, or medical devices.
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Experience interacting with Life Science companies and their patient support tooling
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Experience in a client-facing, consulting, or pre-sales role.
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Familiarity with regulatory requirements and industry standards (HIPAA, CMS, FDA, etc.).
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You will have immediate impact from day one. We are a young company and every single team member will have ownership and a say into how we build and scale the business.
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Open and transparent team culture and environment.
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Competitive salary and equity package.
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Unlimited and flexible PTO
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Extensive benefits package: Medical, Dental, and Vision insurance covered at 100%
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Paid maternity and paternity leave
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Consistent learning and mentorship opportunities.
Join Redi.Health and be part of a dynamic team that is reshaping the future of healthcare technology. Apply now to make a meaningful impact on the healthcare industry and the lives of patients worldwide.
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