Clinical Safety Program Advisor - Remote

Clinical Safety Program Advisor

Cigna Healthcare is seeking a Clinical Safety Program Advisor to help advance patient safety across care and health services delivery environments. In this role, you will support complex, cross-functional safety initiatives that reduce preventable harm, improve reliability, and strengthen a culture of transparency, learning, and continuous improvement. You will partner with clinical, operational, quality, legal, and compliance stakeholders to turn safety priorities into clear plans, measurable actions, and sustainable outcomes.

Responsibilities

• Translate clinical safety priorities into project charters, integrated workplans, timelines, governance routines, and executive-ready updates that support on-time delivery.

• Partner with business unit leaders and operational owners to embed safety requirements into care delivery models, workflows, and patient-facing processes.

• Applies clinical knowledge, judgement and experience to coordinate clinical event reporting, investigation, escalation, and follow-up workflows by clarifying ownership, maintaining logs, tracking timelines, and ensuring documentation is complete.

• Facilitate structured safety reviews leveraging healthcare experience to synthesize themes, document decisions, and track corrective and preventive actions through closure and sustained effectiveness.

• Support proactive risk mitigation by reviewing governance report outs, performance summaries, safety trends, and action plans to identify emerging risks and recommended next steps.

• Maintain leadership-ready dashboards, logs, and status reports that connect safety program delivery to outcomes, including adverse events, near misses, and corrective action plans.

• Drive cross-functional alignment and change support by preparing clear communications, resolving dependencies, and escalating complex questions to appropriate clinical safety, quality, legal, or compliance partners.

Required Qualifications

• Clinical background, such as RN, PharmD, or similar experience. Must have subsequent state licensure, as applicable.

• Minimum of 5 years of experience in clinical safety, patient safety, quality, clinical risk management, or a combination of related experience.

• Minimum of 3 years of experience applying project management/change management best practices across cross-functional teams or multiple workstreams.

• Experience supporting large clinical safety, quality, or clinical risk initiatives, including intake/reporting, triage, investigation support, mitigation tracking, and follow-up to closure.

• Experience utilizing clinical background while facilitating structured safety investigations or proactive risk assessments, such as Root Cause Analysis, Common Cause Analysis, Apparent Cause Analysis, or FMEA.

• Working knowledge of performance improvement methods and systems-based approaches to care delivery, such as Lean or Six Sigma concepts.

• Strong analytical, communication, facilitation, collaboration, and change support skills, with the ability to influence stakeholders in a matrixed environment.

Preferred Qualifications

• Patient safety, quality, or project management certification, such as CPPS, CPHQ, PMP, or equivalent demonstrated experience.

• Experience coaching or mentoring project team members and driving consistent execution practices across multidisciplinary teams.

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

For this position, we anticipate offering an annual salary of 95,500 - 159,100 USD / yearly, depending on relevant factors, including experience and geographic location.

This role is also anticipated to be eligible to participate in an annual bonus plan.

At The Cigna Group, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year, paid holidays, and leaves of absence. For more details on our employee benefits programs, click here.

About The Cigna Group

Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you need a reasonable accommodation to complete the online application process, please email seeyourself@thecignagroup.com for assistance.  Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.