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The Clinical Operations Strategy Principal designs and implements initiatives that optimize clinical operations and enhance care delivery across aligned area(s), or the organization. The Clinical Operations Strategy Principal provides strategic advice and guidance to functional team(s). This role will report to the Clinical Operations Strategy Principal.

The Clinical Operations Strategy Principal is a senior individual contributor responsible for advancing and executing high-impact strategic initiatives across CenterWell's Value-Based Care Enablement / IPA business. Serving as a trusted advisor to senior leadership, the Principal leads the development of forward-looking business models and go-to-market strategies, ensuring the organization is positioned to scale innovative offerings and remain competitive in a rapidly evolving healthcare landscape.

This role serves as a trusted advisor to senior leadership, driving the development of segment-level strategies and ensuring successful execution across complex, cross-functional environments.

The Principal operates as an advanced subject matter expert across clinical quality, business operations, and technology to support value-based care enablement. They lead highly complex initiatives from concept through scaled execution, applying deep business acumen, structured problem-solving, and innovative solution design to drive measurable improvements in financial performance, operational efficiency, and membership growth.

This role requires a leader who thrives in ambiguity, exercises independent judgment, and influences outcomes across multiple functions and stakeholders.

Use your skills to make an impact
 

Required Qualifications

• Bachelor's degree
• 10+ years of experience in healthcare or product strategy
• 2-5 years of project/people leadership
• Demonstrated ability to lead highly complex, cross-functional initiatives with significant business and financial impact
• Strong financial acumen, including experience with P&L ownership, pricing strategy, ROI modeling, and performance management
• Proven ability to influence senior stakeholders and operate effectively in highly matrixed environments
• Exceptional strategic thinking, structured problem-solving, and analytical capabilities
• Ability to operate independently with a high degree of autonomy, sound judgment, and accountability
• Highly effective communicator and collaborative leader, with a track record of aligning diverse stakeholders and driving decisions
• Execution-oriented with strong program leadership and organizational capabilities, and a deep understanding of operational impact
• Proactive, resourceful self-starter who thrives in ambiguity and fast-paced environments

Preferred Qualifications

• Masters degree
• Strategy / management consulting experience
• Deep understanding of value-based care models, MSO structures, and provider network operations

Additional Information

Work at Home Requirements To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. In certain roles, the minimum recommended internet speed required by Humana may not be sufficient for business needs. Humana reserves the right to require associates to upgrade their internet service if necessary. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information. Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

 

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

 

$166,700 - $229,200 per year

 

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About Us
 

About CenterWell Senior Primary Care: CenterWell Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. Our unique care model focuses on personalized experiences, taking time to listen, learn and address the factors that impact patient well-being. Our integrated care teams, which include physicians, nurses, behavioral health specialists and more, spend up to 50 percent more time with patients, providing compassionate, personalized care that brings better health outcomes. We go beyond physical health by also addressing other factors that can impact a patient’s well-being.

About CenterWell, a Humana company: CenterWell is a leading healthcare services business focused on creating integrated and differentiated experiences that put our patients at the center of everything we do. The result is high-quality healthcare that is accessible, comprehensive and, most of all, personalized. As the largest provider of senior-focused primary care, a leading provider of home healthcare and a leading integrated home delivery, specialty, hospice and retail pharmacy, CenterWell is focused on whole health and addressing the physical, emotional and social wellness of our patients. CenterWell is part of Humana Inc. (NYSE: HUM). Learn more about what we offer at CenterWell.com.

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Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.