Clinical Operations Specialist

Unless otherwise noted, all positions are fully remote with work permitted from the following states: CA, CO, IL, MA, MD, NJ, NY, OR, and WA.

We are living through a pivotal moment for reproductive and sexual health—and Hey Jane is uniquely positioned to help.

From day one, we've been committed to providing safe, discreet medication abortion treatment—and have helped more than 100,000 people get the care they need. Today, we offer a range of reproductive and sexual health care services from the comfort and convenience of your phone.  Our in-house clinical care team, composed of board certified doctors, advanced practice clinicians, nurses, and patient care advocates, is just a text message away. We’re committed to helping our patients get safe, discreet, judgment-free virtual health care, from a team that truly cares.

Hey Jane is the first and largest virtual medication abortion provider in the US — we've cared for roughly 150,000 patients across 23+ states, and we're growing fast into Medicaid, new states, and new care channels. As we scale, our clinical team needs a reliable, dedicated engine behind the schedule, coverage, and day-to-day operations that keep care running smoothly.

As our Clinical Operations Specialist, you'll own that engine: the clinical schedule, coverage, and day-to-day operational coordination across every state we operate in. You'll work closely with our Clinical Operations Senior Manager and be a close, trusted partner to the clinic managers running patient care. You will be helping build the operational backbone of a brand-new team as we grow.

This is a great fit if you love owning a process end-to-end and being the person people can count on to keep things running. You're an early hire on Clinical Operations at Hey Jane, with real room to shape how this role and department grows.

At Hey Jane, we work towards the vision of having equitable healthcare, changing the status quo, and rebuilding the way people experience healthcare—and bring that same vision to our workplace. We’re an equal opportunity employer committed to building an inclusive environment, and encourage all applicants from every background and life experience.