Clinical Financial Case Management RN

Screen reader users may encounter difficulty with this site. For assistance with applying, please contact hr-accessibleapplication@osu.edu. If you have questions while submitting an application, please review these frequently asked questions.

Current Employees and Students:

If you are currently employed or enrolled as a student at The Ohio State University, please log in to Workday to use the internal application process.

Welcome to The Ohio State University's career site.  We invite you to apply to positions of interest. In order to ensure your application is complete, you must complete the following:

• Ensure you have all necessary documents available when starting the application process. You can review the additional job description section on postings for documents that may be required.

• Prior to submitting your application, please review and update (if necessary) the information in your candidate profile as it will transfer to your application. 

Job Title:

Department:

Scope of Position 

Revenue Cycle Clinical Support Office (RCCS) is an area within Access and Revenue Cycle Management Shared Services responsible for Clinical Pre-Certification, Case Reviews, Pre-billing edits, in-patient account validations, supporting Utilization Management, Peer to Peer processes, complex billing scenarios, audits (governmental, commercial, compliance, and internal), clinical appeals and denial management. RCCS is integral to the Revenue Cycle and supports cash collection through preventing and appealing denials.

Position Summary 

Responsible for daily operational management of Revenue Cycle Clinical Support Staff, primarily involving the oversite of Clinical Pre-Certification, Peer to Peer, Clinical Appeals, Denial Analysis and Prevention for The Ohio State University Health System. 

Implements and supports the philosophy, mission, values, standards, policies, and procedures of The Ohio State University Wexner Medical Center. Functions within multidisciplinary teams leading staff to secure complex pre-authorizations and prevent/appeal clinical denials. The job duties require the utilization of clinical knowledge to interpret and apply medical necessity guidelines to determine appropriateness for services provided. Makes determinations on the appropriate level of care (Inpatient or Observation) based on the ability to read, understand, and interpret documented clinical information. Is a Subject Matter Experts (SME) for commercial and governmental payer requirements and audits such as RAC, MAC, QIO, etc. Maintains an awareness of State and National Health care trends, JCAHO, CMS, and third-party payer Utilization Management guidelines. Manages escalation processes to administration regarding the need to cancel or reschedule elective surgery when authorization is not secured along with escalations to Managed Care on payer denials.

Is a SME and leads team members in understanding critical components of Managed Care, Scheduling, Financial Counseling, Pre-Certification, Admissions/Discharges/Transfers, Clinical workflows and documentation, Revenue Management, Charge Description Master, Coding (Diagnosis, HCPCS, Revenue Codes, Procedure Codes, Modifiers, etc.), Medical Information Management, Release of Information, Case Management, Utilization Management, Clinical Documentation Improvement, Compliance, Legal, Finance, Transplant workflows, Billing, Follow Up, Cash Posting, and any other areas that maybe needed to understand how to secure authorizations and appeal/prevent denials. Guides staff on how to read, understand and interpret a payer remit, denial/remark codes, and expected reimbursement to determine the cost effectiveness of completing an appeal.

Is versatile, flexible, and very adaptable to change because the payer rules change constantly. 

Troubleshoots, problem solves, continuously learns, is highly independent, self-motivated and has an elevated level of interpretive skills with the ability to work closely with departments such as Legal, Medical Information Management, Physician groups and the Business Office.

Develops and implements policies, procedures, workflows, and auditing procedures.  Serves as a resource on governmental regulatory interpretation.  Significant involvement with physicians, physician leaders, and administrators.

Minimum Qualifications

For Hire Required:      

· Bachelor’s degree in nursing with current license required.

· 2 years of relevant experience required. 2-4 years of relevant experience preferred.

· Experience collaborating with physicians and their designees.

· Strong, proven analytical skills. Ability to make educated decisions.

· Extensive knowledge of clinical operations and patient flow.

· Skilled at synthesizing large volumes of information and concisely communicating either verbally or in writing.

· Proficient in Microsoft Office Products such as: Word, Power Point, Excel, SharePoint, Teams, OneNote, etc.

· Proficient in Adobe Professional Proficient in using email, fax machines, copy machines, internet browsers.

· Proficient at typing

· Proficient in Technology, Computer, and Web applications. Must be able to multitask and move between applications quickly and frequently. Must be able to orientate self to new applications quickly. Must be able to manage complexities of having to work in multiple applications such as IHIS, MS Office products, 3M, and all payer websites/applications

Additional Information:

Location:

Position Type:

Scheduled Hours:

Shift:

Thank you for your interest in positions at The Ohio State University and Wexner Medical Center. Once you have applied, the most updated information on the status of your application can be found by visiting the Candidate Home section of this site. Please view your submitted applications by logging in and reviewing your status. For answers to additional questions please review the frequently asked questions.

The university is an equal opportunity employer, including veterans and disability.