Clinical Application Specialist (remote) - Penang based
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AI Summary
About the Company
Founded in 2006, Easmed is a leading medical device
distributor specialising in ENT, General Surgery, Urology, Sleep Medicine,
Respiratory, and Critical Care across Southeast Asia. With a team of over 150
employees operating in five countries, Easmed is proud to be a trusted partner
in advancing standards of care. Our distribution network spans Singapore,
Malaysia, the Philippines, Thailand, and Indonesia.
About the role
As a Clinical Application Specialist, you'll be the clinical expert supporting healthcare professionals in the operating theatre. You'll provide clinical support, deliver product training, and help ensure our surgical technologies are used safely and effectively across various specialties, including ENT, Neurosurgery, Urology, and more.
Key responsibilities
Provide clinical and technical support during surgical procedures
Assist surgeons, nurses, and operating theatre staff with the safe and effective use of our medical devices
Coordinate and manage clinical case coverage, including on-call support when required
Conduct product demonstrations, in-service training, and clinical education for healthcare professionals and internal teams
Develop strong relationships with customers and provide ongoing clinical support
Gather customer feedback and identify opportunities to improve customer experience and support business growth
Requirements
- Degree or Diploma in Nursing, Biomedical Science, Allied Health, or a related healthcare discipline
- Experience working in the operating theatre or supporting surgical procedures is an advantage
- Strong communication and presentation skills with a passion for teaching and supporting clinicians
- Customer-focused, proactive, and able to work independently
- Willing to travel and provide on-site clinical support as needed
Website: https://www.easmed.com/
Address: Easmed Malaysia Office, Level 6 Menara Summit, Persiaran Kewajipan USJ 1, 47600 UEP Subang Jaya, Selangor Darul Ehsan
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