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Client Success & Marketplace Growth Specialist for SaaS Company in the US (Home Based Full Time)

Posted 15 days ago
2-5 years experience
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AI Summary

The specialist will provide client support via chat and email while monitoring campaign performance and sell-through rates. They are also responsible for identifying underperforming campaigns and supporting buyer growth and retention initiatives.

• Provide client support via chat and email
• Monitor campaign performance and Sell-Through Rate (STR)
• Identify and address campaigns at risk of underperforming
• Support buyer growth, engagement, retention, and lifecycle initiatives
• Assist with content and UGC strategies
• Review and verify campaign orders and ensure compliance
• Maintain daily reports and analyze campaign performance data

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