Client Service Representative I

Client Service Representative I - Temporary role until end of year | Fully Remote

Answers and resolves telephone inquiries/requests initiated by customers or prospective customers in a prompt, accurate and courteous manner.  

Training schedule: 3-4 weeks, Monday - Friday 8:00AM - 4:30PM Central

Shift schedule: You will be assigned a work schedule after training, Monday-Friday between 7:00AM - 7:00PM Central with rotating weekends.

Work from home requirements: Home internet hard wired to modem with minimum 100mbps download and 20mbps upload speed. 

Start date: July 2nd

Pay: $16.50/hour

Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.

Demonstrates skill and passion to deliver an exceptional and consistent customer experience of a moderate complexity, while utilizing multiple customer communication channels, which may include voice, mail, email, chat, AI related inquiries, etc.