Claims Advocate

The Gallagher National Risk Control Team is now the Gallagher Claims and Risk Consulting Team. This new team is equipped with experts, processes and solutions to help you meet the evolving nature of risk. As risk evolves, so has Gallagher with tools and programs to help you proactively meet these challenges now and in the future. Gallagher's Claims and Risk Consulting team includes more than 100 safety and risk control professionals across the country with in-depth knowledge of current and emerging regulations, safety and health management, and operational exposures. 

• Consult on appropriate claims strategy with brokers and clients
• Analyze claims and policies for reporting claims to insurers
• Report claims in timely and appropriate manner
• Manage communications between clients, insurers and brokers to move the claims process forward
• Advocate for clients to maximize results
• Negotiate with insurers to ensure proper defense counsel arrangements, granting of consents to settlement and otherwise, and timely issuance of coverage letters
• Exercise judgment in escalating complicated or high-exposure claims
• Engage proactively to drive the claims process in a timely and appropriate manner
• Provide insight and claims information during claims reviews and sales pitches
• Assist the broker team with questions on claims, policy language reviews, and presentations to current and prospective clients
• Maintain claims information and documentation in approved diary system and databases

• 3 years of relevant claims experience, with adjuster experience preferred
• Advanced proficiency with Microsoft Word, Outlook, Excel, and PowerPoint
• Exceptional verbal, written and interpersonal communication skills, including responsiveness
• Excellent analytical, time management, and organizational skills, including ability to multi-task, prioritize, and manage large volumes of information

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At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.

• Competitive compensation
• Comprehensive benefits programs designed to support your well-being 
• Career development opportunities and ongoing learning 
• A collaborative, people-first culture with accessible leadership 
• The opportunity to do meaningful work with global reach and local impact 

At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles.

Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)