Cisco - Project Manager - Senior Process Lead

Job Description

Project Manager
Senior Process Lead
12 Month Contract Role

Responsibilities:

• Manage the end-to-end content creation process with key stakeholders for the planned deliverables, ensuring strict adherence to established timelines and quality standards.
• Serve as the primary operational liaison between internal marketing teams and clients to streamline workflows and accelerate content delivery timelines.
• Develop and distribute comprehensive project plans, timelines, and status reports to maintain cross-functional alignment, while proactively identifying risks and escalating issues for rapid resolution.
• Establish a structured stakeholder governance cadence and communication plan to ensure ongoing alignment across all participating organizations.
• Monitor project milestones, resource allocation, and budgets, proactively resolving bottlenecks to keep deliverables on track.
• Coordinate rigorous review and approval workflows for all marketing assets to secure timely stakeholder signoffs.
• Facilitate formal post-project retrospectives and debriefs to capture lessons learned, assess performance against goals, and apply continuous improvement practices to future initiatives.
• Maintain centralized project documentation, asset libraries, and archives to ensure seamless team access and knowledge management.
• Collect and integrate Product Marketing Manager (PMM) inputs for Tier-1 global event, specifically regarding show floor presence, breakout sessions, and keynotes.

• High School Diploma or GED equivalent
• Minimum 6 years of experience related to the job description.

Who We Are:
Infosys BPM Limited, a wholly owned subsidiary of Infosys Limited (NYSE: INFY), provides end-to-end transformative business process management (BPM) services for its clients across the globe. The company’s integrated IT and BPM solutions approach enables it to unlock business value across industries and service lines, and address business challenges for its clients. Utilizing innovative business excellence frameworks, ongoing productivity improvements, process reengineering, automation, and cutting-edge technology platforms, Infosys BPM enables its clients to achieve their cost reduction objectives, improve process efficiencies, enhance effectiveness, and deliver superior customer experience.
Infosys BPM has 42 delivery centers in 14 countries spread across 5 continents, with 60,530 employees from 105 nationalities, as of March, 2026.
The company has been consistently ranked among the leading BPM companies globally and has received over 60 awards and recognitions in the last 5 years, from key industry bodies and associations like the Outsourcing Center, SSON, and GSA, among others. Infosys BPM also has very robust people practices, as substantiated by the various HR-specific awards it has won over the years. The company has consistently been ranked among the top employers of choice, on the basis of its industry leading HR best practices. The company’s senior leaders contribute widely to industry forums as BPM strategists.

EOE/Minority/Female/Veteran/Disabled/Sexual Orientation/Gender Identity/Nationality

Infosys is an equal opportunity employer, and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, spouse of protected veteran, or disability.