CIO Office Operations Coordinator

Overview

CIO Office Operations Coordinator

Location: UK Remote

Duration: Permanent

Role Overview 

The CIO Office Operations Co-ordinator is a key role within the CIO Office, providing the coordination, insight and operational support that helps the CIO and IT Leadership Team operate effectively day to day.

The role exists to strengthen how the CIO Office functions by acting as a central hub for metrics, reporting, governance coordination and leadership support. It brings together information from across the IT function, turns it into clear and structured outputs, and supports well run leadership forums and decision making.

Working closely with the CIO Office Director, CIO and IT Leadership Team, this role supports the smooth running of governance rhythms, improves information flow, and helps embed clearer, more consistent ways of working across IT. The remit spans across the IT function, without owning strategy, delivery or transformation.

This is a blended role, positioned between senior administration and management, requiring high levels of organisation, judgement and trust.

Responsibilities

Key Responsibilities

Operational Coordination and Governance

• Coordinate CIO and IT leadership governance rhythms, including agendas, papers, actions, and follow-ups.
• Consolidate inputs from multiple IT teams to support leadership meetings, boards, and governance forums.
• Maintain the CIO operating calendar, ensuring alignment, visibility, and adherence to deadlines.
• Act as a central coordination point across the CIO Office, enabling effective communication and alignment.

IT Performance, Metrics, and Reporting

• Develop and maintain dashboards covering service, delivery, financial, and risk metrics.
• Consolidate data from multiple sources into clear, accurate, and actionable reporting.

CIO and Leadership Team Support

• Prepare high-quality materials, summaries, and briefing packs for the CIO and IT Leadership Team.
• Enhance meeting effectiveness by improving structure, documentation quality, and clarity of outputs.

Financial and Commercial Coordination

• Support IT financial processes, including the creation and tracking of purchase orders.
• Contribute to financial reporting to improve forecasting accuracy and spend visibility.
• Collaborate with Finance and Procurement on approvals, renewals, and compliance requirements.
• Assist with supplier management and contract administration activities.

Process Improvement and Ways of Working

• Identify inefficiencies in governance, reporting, and planning processes.
• Partner with stakeholders to simplify, standardize, and optimize ways of working.

Qualifications

Requirements

• Strong administrative and operational capability, with hands-on experience managing approvals and maintaining records for activities such as training, travel, and general spend.
• Proven ability to raise and track purchase orders, maintain accurate audit trails, and manage approval workflows.
• Confidence working cross-functionally with Finance, Procurement, and delivery teams to ensure compliance, accuracy, and timeliness.
• Experience in an operational, coordination, or performance support role within a corporate, professional services, or structured administrative environment.
• Demonstrated experience supporting senior leadership teams, including coordinating inputs from multiple stakeholders and managing competing priorities.
• Strong track record of improving back-office or operational processes, making them simpler, clearer, and more effective.
• Experience organising and coordinating complex, multi-component activities such as leadership meetings, governance cycles, and offsite events.
• Advanced practical experience using Excel for analysis, data cleansing, modelling, and reporting; including formulas, pivot tables, and structured datasets to support decision-making.
• Experience with Power BI, Sharepoint, Power Automate. Proven ability to design, build, and maintain dashboards and reports using multiple data sources, with a focus on generating clear, actionable insights for senior, non-technical audiences.
• Strong written and verbal communication skills, with the ability to present information clearly and concisely.
• Proactive, solutions-oriented mindset with a focus on continuous improvement.
• Confidence to operate within a fast-paced leadership environment and act as a reliable central point of coordination.

Morgan Advanced Materials is an EEO/AA/M/W/D/V Employer Ind-1

Morgan Advanced Materials is a business rich in history and innovation. Founded in the UK in 1856, we have grown into a global organisation with 70 sites in 18 countries. Our model to serve our customers where they need us has led to a diversified product range using our unparalleled expertise in ceramic and carbon materials, which we exploit to solve difficult problems for our customers across a diverse range of markets.

We are a purpose driven organisation. Our purpose is to use advanced materials to make the world more sustainable and to improve the quality of life. We deliver on that purpose through the products that we make, and the way that we make them.

We help our customers push the limits of their processes and products to meet the demanding requirements they face, from higher process temperatures to higher product performance to increasing miniaturisation.

Key Figures: Revenue £1,100.7m (2024), ~8,000 employees, manufacturing in 20+ countries, and a global customer portfolio. A UK PLC with head office located in Windsor, Berkshire UK.  Listed on London Stock Exchange; Member of the FTSE 250 Index.