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The role involves processing prescription refill requests accurately while communicating with patients, physicians, and pharmacists. The incumbent will also analyze data to track performance indicators and provide administrative support to clinical staff.
Carenet Health is not authorized to hire in certain states due to internal business considerations: AZ, CA, CO, ME, NE, NJ, NY, NV, OR, WA, MD, RI, WV, AK, HI, CT, DE, VT, or Puerto Rico
Start date: 11/19/2026
At Carenet, we foster collaboration, creativity and innovation. Our promises to our team members include empowering growth through trust, opportunity and accountability. We are looking for people who want work with an entrepreneurial spirit and deliver market-leading performance!
If you are passionate about healthcare and supporting patients with their healthcare needs, empathetic, patient focused and enjoys interacting with patients, patient representatives, providers, pharmacies and more, then this may be the position for you. Did we mention this was a remote, work from home position?
Compensation
At Carenet Health, we value the expertise and dedication of our team members, and we are committed to offering an appealing compensation package. The wage for the Bilingual Certified Medical Asst is $17.50 per hour.
Position Summary
The Centralized Medication Refill Program - Bilingual Pharmacy Technician and/or Certified Medical Assistant is responsible for processing prescription refill requests in a timely and accurate manner, following the enterprise prescription refill protocol. In addition, the Centralized Medication Refill Program Pharmacy Technician and/or Certified Medical Assistant will communicate with bilingual patients, physicians, and pharmacists with regard to prescription refills as needed, while ensuring a high level of customer service and maximized productivity.
Responsibilities and Duties
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education/Experience:
Minimum of High School Diploma or GED; Minimum of three years’ experience in a retail pharmacy; Extensive knowledge of the Medicare Part D, particularly the pharmacy record review, claims, billing and reimbursement rules; Working knowledge of HIPAA Privacy and Security Rules and CMS security requirements; Working knowledge of Medicare Part B and Part D coverage guidelines and payment methodologies; Preferred Education, Experience & Skills Bilingual, National Certification.
Language Ability:
Ability to read, analyze, and interpret company software, guidelines, health references, professional journals, technical procedures, or governmental regulations. Ability to effectively present information and respond to questions. General writing skills and ability to produce work free from typographical or spelling errors. Proficient Bilingual Language Skills- Read, Write, Speak (Spanish and English).
Math Ability:
Ability to calculate figures and amounts. Ability to apply concepts of basic algebra.
Reasoning Ability:
Ability to deal with and solve problems using solid judgment skills.
Technical skills:
Basic PC and keyboarding skills required. Ability to handle multiple line phone systems, pagers and paging systems preferred. Working knowledge of Microsoft Office, Internet and e-mail
Certificates and Licenses:
Current, unrestricted License is required.
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