Cash Applications Specialist

Vālenz^® Health is the platform to simplify healthcare – the destination for employers, payers, providers and members to reduce costs, improve quality, and elevate the healthcare experience. The Valenz mindset and culture of innovation combine to create a distinctly different approach to an inefficient, uninspired health system. With fully integrated solutions, Valenz engages early and often to execute across the entire patient journey – from care navigation and management to payment integrity, plan performance and provider verification. With a 99% client retention rate, we elevate expectations to a new level of efficiency, effectiveness and transparency where smarter, better, faster healthcare is possible.

About This Opportunity:
As a Cash Applications Specialist, you will ensure the accuracy and integrity of our financial operations by applying, reconciling, and researching client payments. You will serve as a key partner to Accounts Receivable, Accounting, and Finance teams, helping maintain accurate financial records, support healthy cash flow, and resolve payment-related issues quickly and effectively.

You'll have the opportunity to contribute to process improvements, support month-end activities, and help build efficient, scalable cash application processes as the organization continues to grow.

Things You’ll Do Here:

• Accurately post and apply client payments to the appropriate accounts, ensuring proper coding, documentation, and timely processing.
• Research, reconcile, and resolve payment discrepancies, including unapplied cash, short payments, overpayments, and misapplied transactions.
• Investigate payment issues by reviewing remittance information, identifying root causes, and partnering with internal teams to ensure accurate account balances.
• Process voids, refunds, adjustments, and other payment corrections while maintaining proper documentation and audit readiness.
• Match and distribute payments to vendors, ensuring accuracy and compliance with contractual agreements and payment requirements.
• Maintain financial records, Excel logs, and reporting tools that support daily cash application activities and account reconciliation efforts.
• Communicate with clients and internal stakeholders regarding payment inquiries, missing remittances, outstanding issues, and resolution status.
• Support month-end and year-end close activities by reconciling accounts, preparing supporting documentation, and assisting with reporting needs.
• Partner closely with Accounts Receivable, Accounting, and Finance teams to ensure accurate financial records and efficient cash management processes.
• Identify opportunities to improve workflows, enhance accuracy, and create efficiencies within cash application and payment reconciliation processes.
• Contribute to departmental projects and other responsibilities as assigned.

• 1+ years of experience in cash application, accounts receivable, accounting support, or a related finance function.
• Strong proficiency in Microsoft Excel, including experience with formulas, lookups, pivot tables, and data analysis.
• Exceptional attention to detail with the ability to identify discrepancies and maintain a high level of accuracy.
• Strong problem-solving and investigative skills with the ability to independently research and resolve issues.
• Excellent organizational and time management skills, with the ability to manage multiple priorities in a fast-paced environment.
• Ability to work independently while collaborating effectively with cross-functional teams.
• Strong written and verbal communication skills with the ability to interact professionally with both internal and external stakeholders.
• A proactive, team-oriented mindset and willingness to jump in where needed to support the broader team.
• Adaptability and curiosity, with a desire to understand processes, ask questions, and continuously improve performance.

• NetSuite experience.
• Accounting certificate, associate degree, or related coursework in accounting, finance, or business.
• Healthcare industry experience.

• Work Environment: You’ll need a quiet workspace that is free from distractions.
• Technology: Reliable internet connection—if you can use streaming services, you’re good to go!
• Security: Adherence to company security protocols, including the use of VPNs, secure passwords, and company-approved devices/software.
• Location: You must be US based, in a location where you can work effectively and comply with company policies such as HIPAA.

Why You'll Love Working Here

Valenz is proud to be recognized by Inc. 5000 as one of America’s fastest-growing private companies. Our team is committed to delivering on our promise to engage early and often for smarter, better, faster healthcare. With this commitment, you’ll find an engaged culture – one that stands strong, vigorous, and healthy in all we do.
 

Benefits

• Generously subsidized company-sponsored Medical, Dental, and Vision insurance, with access to services through our own products, Healthcare Blue Book and KISx Card.
• Spending account options: HSA, FSA, and DCFSA
• 401K with company match and immediate vesting
• Flexible working environment
• Generous Paid Time Off to include vacation, sick leave, and paid holidays
• Employee Assistance Program that includes professional counseling, referrals, and additional services
• Paid maternity and paternity leave
• Pet insurance
• Employee discounts on phone plans, car rentals and computers
• Community giveback opportunities, including paid time off for philanthropic endeavors

At Valenz, we celebrate, support, and thrive on inclusion, for the benefit of our associates, our partners, and our products. Valenz is committed to the principle of equal employment opportunity for all associates and to providing associates with a work environment free of discrimination and harassment. All employment decisions at Valenz are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, national, social, or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We will not tolerate discrimination or harassment based on any of these characteristics.