Cash Applications Manager

Position Overview: 

Reporting to the Director of Cash Applications, the Cash Applications Manager oversees the overall policies, objectives, and initiatives for the Cash Applications Team. They will review, design, and implement processes surrounding payment posting, refunds, adjustments, and other financial analyses to ensure successful revenue cycle management. The Cash Applications Manager will mentor staff, provide coaching, direction, instruction, guidance and build team spirit. This role is responsible for coordinating coverage, implementing new ideas and providing training to new employees or process training for existing employees.

Responsibilities:

• Develops, Implements, and Serves as the ‘Champion’ for Best Practices for the Cash Applications Team.
• Must be able to analyze and interpret EOBs at an expert level.
• Evaluates the effectiveness of the cash applications work functions, implements changes to policies, procedures, and systems as appropriate.
• Implements management practices that are motivating and mentoring.
• Ensures compliance with state and federal laws and regulations.
• Maintains thorough understanding of health insurance and government programs, when necessary.
• Facilitates the identification of variances and solutions by team members related to delays in posting.
• Completes Q/A reviews to identify department training needs for system education, industry updates and changes in cash applications processes and protocols.
• Oversee daily posting duties of the Cash Applications Team.
• Ensures a 99% accuracy ratio.
• Ensures all Clients balance 100% to Deposit Log and Software.
• Ensures adjustments, transfers to collections, and refunds are completed.
• Ensures Daily Statements Uploads to Clearinghouse are completed.
• Ensures monthly collections lists are uploaded for all centers.
• Ensures Primary EOBs are placed in the appropriate secondary folder.
• Assists with balancing Center’s numbers weekly.
• Assists leaders during End of Month to ensure all centers are current, posted and balanced on the deposit log and with the Center.
• Other duties as assigned.