Case manager - International

This is a remote position.

About Us:

We partner with U.S.-based personal injury law firms to connect them with skilled international professionals for long-term, remote opportunities. One of our client firms is currently seeking a remote Bilingual Case Manager (English and Spanish) to join their team. This position is open exclusively to international candidates with prior personal injury experience.

Responsibilities:

• Manage a caseload of personal injury matters from intake through resolution.

• Serve as the primary point of contact for clients, ensuring consistent communication and updates throughout the life of the case.

• Coordinate and monitor medical treatment, records requests, and billing documentation.

• Work closely with attorneys to support case strategy, preparation, and progression.

• Draft and review correspondence, case summaries, and other legal-related documents.

• Communicate with insurance companies, medical providers, and other third parties in a professional and timely manner.

• Track deadlines, follow-ups, and case milestones to ensure timely movement of all matters.

• Maintain organized and up-to-date case files within the firm's case management system.

• Assist with settlement preparation, including gathering supporting documentation and resolving outstanding balances when needed.

• Provide administrative support as necessary to ensure smooth case flow.

Requirements:

• Must be located outside of the United States (international candidates only).

• Fluent in both English and Spanish (written and verbal).

• Previous experience as a Case Manager within a personal injury law firm required.

• Strong understanding of personal injury case flow, treatment coordination, and settlement processes.

• Excellent written and verbal communication skills.

• Highly organized with strong attention to detail.

• Ability to manage multiple cases and deadlines in a fast-paced environment.

• Proficiency with Microsoft Office, Google Workspace, and case management software.

• Reliable internet connection and ability to work remotely full-time.

Work Schedule:

• Full-time position.

• Must be able to work U.S. business hours (Mountain Standard Time).

What We Offer:

• Fully remote opportunity.

• Long-term placement with a U.S.-based personal injury law firm.

• Supportive team environment.

• Opportunity for professional growth and advancement.

• Competitive compensation based on experience.