Carrier Operations Representative

Posted 21 days ago

Worldwide

0-2 years experience

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This is a remote position.

Looking to grow your career in logistics and support a dynamic sales team?

Join us, where collaboration, respect, and entrepreneurship drive everything we do.

•Carrier Relationship Management: Build and maintain relationships with existing and potential carriers, ensuring strong communication and trust

•Issue Resolution: Work closely with the tracking team to address and resolve any issues or delays that arise during the shipment process in a timely manner. Identify recurring issues; work with carrier on corrective action plans and escalate to management relocate

•Carrier Performance: Review carrier scorecard data, identify trends and determine root cause. Summarize findings and provide Dedicated Carrier Manager with detailed feedback prior to weekly carrier scorecard meetings.

•Process Management: Develop and implement processes with carriers to ensure that daily operations run smoothly and all requirements are being satisfied

•Trailer Pool Management: Assist management to ensure trailer availability exceed the s required thresholds and relocating displaced trailers as needed

•Execute day to day carrier operations tasks such as carrier switches, accessorial requests, retenders, diversions, etc.

•Carrier Watch list & Settlement: Ensure all loads are closed out with proper documentation to prevent delays in payment to carrier.

Requirements

1+ years of experience as Carrier Sales Rep or related

Strong communication and organizational skills

Detail-oriented with a solution-focused mindset

Familiarity with carrier networks and logistics processes

Benefits

Requirements

1+ years of experience as Carrier Sales Rep or related

Strong communication and organizational skills

Detail-oriented with a solution-focused mindset

Familiarity with carrier networks and logistics processes

⏱️ Schedule: Operational availability for different options

We provide you with the equipment.

Virtual Professional

Employees 51-200 employees Industry Human Resources Services

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