Care Network Manager (Rare Disease)

For our Swiss commercial entity we are recruiting for a field based

Care Network Manager

About This Role:
As a Care Network Manager (Rare Disease), you will collaborate closely with healthcare professionals to identify patients with rare diseases, facilitate referrals to specialized Centers of Excellence, and establish, strengthen, and optimize care networks across all therapeutic areas in scope throughout German-speaking Switzerland.

What You’ll Do:

• Support HCPs in identifying patients with rare diseases (e.g. Friedreich`s Ataxia) or other prioritized conditions and manage high-profile accounts independently.

• Drives awareness and improvements in defined prioritized target accounts (e.g. neurologist & GP offices) for rare diseases, enhancing patient diagnosis and linkage to care.

• Engage with HCPs to boost brand perception and share market knowledge to support company goals and future product launches.

• Drives HCP engagement to enhance brand perception of Biogen`s prioritized assets (e.g. Tysabri/MS with Neurologists) to meet or exceed targeted unit volume / patient numbers.

• Develop and execute omnichannel customer engagement plans tailored to territory characteristics and customer preferences.

• Guide segmentation and targeting activities, enhancing customer relationships through strategic planning and insights.

• Design initiatives for disease education, optimizes patient pathways, and analyzes patient access threats to propose solutions.

• Assess and improve patient journey quality, providing recommendations to the cross-functional brand team.

• Collaborate closely with team members and medical colleagues to enhance referral networks and address HCP requests.

• Gather and share market intelligence, effectively communicating across all organizational levels.

Who You Are:
The ideal candidate is a strategic thinker with strong communication skills, capable of independently managing high-profile accounts and driving improvements in patient care networks. You possess a deep market knowledge, excel in omnichannel customer engagement, and collaborate effectively across all organizational levels to enhance disease awareness and constantly optimize patient pathways.

Required Skills:

• Bachelor/Master’s degree in natural science, medicine or business.

• 5+ years of working experience in the Biotech/Pharmaceutical industry in a field role, thereof at least 3 years in rare disease / specialty.

• Track record of meeting or exceeding commercial goals, whilst effectively working together with a cross-functional brand team. 

• Demonstrated high learning agility, required to gain deep understanding of rare disease patient journey, care networks and the ability to prioritize work according to the product lifecycle. 

• High willingness to travel including overnight-stays.

• Must meet requirements to engage with Health Care Professionals according to applicable country law.

• Fluency in German and the relevant language in the given territory.

• Very good English skills required.

Why Biogen?

We are a global team with a commitment to excellence, and a pioneering spirit. As a mid-sized biotechnology company, we provide the stability and resources of a well-established business while fostering an environment where individual contributions make a significant impact. Our team encompasses some of the most talented and passionate achievers who have unparalleled opportunities for learning, growth, and expanding their skills. Above all, we work together to deliver life-changing medicines, with every role playing a vital part in our mission. Caring Deeply. Achieving Excellence. Changing Lives.

At Biogen, we are committed to building on our culture of inclusion and belonging that reflects the communities where we operate and the patients we serve. We know that diverse backgrounds, cultures, and perspectives make us a stronger and more innovative company, and we are focused on building teams where every employee feels empowered and inspired. Read on to learn more about Biogen.

All qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, marital status, race, color, national origin, ancestry, ethnicity, religion, age, veteran status, disability, genetic information or any other basis protected by federal, state or local law. Biogen is an E-Verify Employer in the United States.