Care Manager, RN - Remote

Care Manager (RN)

A TEAM OF DIFFERENCE MAKERS:

At Author Health, we’re revolutionizing how mental health care is delivered, and we want you to be part of it! Our mission is to bring compassionate, high-quality care to people with serious mental illness, substance use disorders, and dementia, including older adults.

We don’t just treat symptoms. We treat people — fully, holistically, and with heart! Through our virtual-first, innovative care model, we deliver community-based wrap-around outpatient mental health care inclusive of psychiatric, psychotherapeutic and care management services. We partner with primary care providers, hospitals, families, and caregivers to keep patients out of the hospital and empower them to live healthier, more connected lives.

At Author, inclusivity isn’t a checkbox. It’s how we build trust and drive better outcomes! We honor the unique cultures, identities, and stories that shape every patient’s experience, and we’re creating a workplace where team members can show up as their full selves, too.

If you’re driven by purpose, ready to shake up the status quo, and eager to make a real impact in people’s lives, we’d love to meet you. Let’s build the future of mental health care together!

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We are looking for a committed and empathetic individual to join our team as a Care Manager. This vital role involves coordinating care for adults with behavioral health needs alongside their medical treatment. The Care Manager plays a crucial role in achieving company goals of improving patient health outcomes, reducing avoidable emergency department and inpatient utilization and ensuring seamless transitions in care from facility to home to prevent readmissions. 

The ideal candidate will have a solid background in nursing with a focus on medical and behavioral health and possess outstanding communication and organizational abilities.

WHAT IS YOUR SUPERPOWER?

• Perform comprehensive assessments of patients' behavioral health and medical needs.
• Remove barriers to engaging in health care services to ensure medication and treatment adherence.
• Create personalized care plans in collaboration with patients, their caregivers, and healthcare providers.
• Oversee and coordinate the execution of care plans to ensure they achieve the patients' goals and objectives.
• Perform comprehensive medication reconciliation by collecting and reviewing medication histories, identifying discrepancies, and ensuring accurate documentation to enhance patient safety during care transitions. 
• Educate patients on health conditions, treatment options, and self-management strategies.
• Advocate for patients to ensure they access appropriate medical and behavioral health services in a timely manner.
• Work with interdisciplinary teams, including psychiatrists, nurse practitioners, licensed clinical social workers, and field workers to enhance patient care outcomes.
• Regularly monitor and evaluate patient progress, adjusting care plans as needed.
• Maintain precise and current documentation of patient interactions and interventions.
• Engage in case conferences, team meetings, and quality improvement initiatives.
• Participate in daily huddle meetings.

WHAT WE ARE SEEKING:

• Current Registered Nurse (RN) licensure in Texas, Florida, or any multi-state compact jurisdiction.
• At least 3 years of experience in behavioral health or medical case management.
• Strong understanding of behavioral health conditions, treatments, and evidence-based practices.
• Strong understanding of chronic medical conditions in adults that lead to ED and inpatient hospital presentations, and interventions to prevent those hospital presentations.
• Excellent assessment, interpersonal, and communication skills.
• Ability to work independently and collaboratively within a multidisciplinary team.
• Proficiency in electronic health records (EHR) and other healthcare technologies.
• Dedication to patient-centered care and advocacy.

Preferred Qualifications:

• Certification in Case Management (CCM) or a similar credential.
• Experience working with diverse populations and an understanding of cultural considerations in healthcare.
• Knowledge of community resources and support services for patients with behavioral health and complex medical needs.
• Prior experience in a hospital, outpatient clinic, or community health setting.
• Bilingual in Spanish-English or Haitian Creole-English with strong verbal and written communication skills in both languages.

This role is fully remote. Physical requirements include the ability to use a computer. Minimal travel, up to 10% anticipated. 

  WHAT WE OFFER:

• Retirement savings plan (401k) Plan up to 3.5% company match 
• Low cost benefits package for employee and dependents ( medical/ dental/ vision/ STD/ Life Insurance)
• Paid vacation
• Paid sick leave
• 9 paid holidays throughout the year with (2) additional flex holidays .. 11 in total! 
• Performance-based bonuses
• and more!

NEXT STEPS:

• Submit an application
• Upload an updated resume
• Share LinkedIn profile and/or cover letter

Author Health is committed to a diverse and inclusive workplace. It is the company’s policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. The company’s policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. 

We are committed to providing an inclusive and accessible experience for all applicants. If you require any accommodations at any stage of the process, please let us know. 

The company is pleased to provide such assistance and no applicant will be penalized as a result of such a request. In accordance with applicable legal requirements such as the San Francisco Fair Chance Ordinance Author Health will consider for employment qualified applicants with arrest and conviction records.