Conduct outbound telephone surveys by reading from a provided script and accurately entering respondent feedback. Maintain a professional demeanor while ensuring survey calls are completed efficiently.
OnPoint CX Solutions is hiring Survey Agents in Nevada!
Looking for a call center opportunity without sales or selling products? Join our team as a Survey Agent conducting telephone surveys and gathering valuable feedback from respondents.
We offer paid training, a quick start, and the opportunity to work from home once you are successfully handling calls independently. This is a temporary, on-call opportunity that is a great fit for dependable people with flexible availability.
What You'll Be Doing
Make outbound calls to conduct customer service and political opinion survey
Read survey questions from a provided script
Listen carefully and accurately enter respondents' answers
Maintain a professional and friendly approach on every call
Complete survey calls efficiently and accurately
This is survey research — there is NO selling and NO sales quota.
Why Join OnPoint?
$12.00 per hour
Paid training
Fast onboarding and opportunity to start quickly
Work-from-home opportunities after successfully completing the required on-site training period
Full-time hours and overtime may be available based on project demand
Gain call center and telephone interviewing experience
No sales or product pitching
Please Read: Scheduling & Availability Our survey projects are based on client demand, so this position is best suited for someone who has open availability and can accommodate a changing schedule. This is an on-call, temporary position. Hours are not guaranteed. Your schedule may change from day to day, and there may be times when you receive same-day or next-day notice of available work.
Depending on project volume, you may receive a full shift, a partial shift, or no scheduled hours on a particular day. Weekend availability may also be required.
Typical calling hours are between 8:00 AM and 8:00 PM PST, although schedules can vary. What We're Looking For
Must currently reside in Nevada
Clear and professional communication skills
Comfortable speaking with people over the phone
Ability to read and follow a script accurately
Strong listening and data-entry skills
Dependable, responsive, and able to work when scheduled
Comfortable performing repetitive, call-based work
Ability to maintain focus and accuracy throughout your shift
Work-From-Home Requirements Candidates interested in working from home must have:
Their own computer equipment
Reliable internet; a hardwired Ethernet connection is recommended
A quiet, distraction-free workspace
Ability to attend and complete the required on-site training period
About OnPoint CX Solutions OnPoint CX Solutions is a growing business process outsourcing (BPO) company providing customer care, survey, sales, and specialized support services.
If you're reliable, flexible, comfortable on the phone, and ready to get started quickly, apply today to join our survey team.
“I was the first applicant for a remote marketing position that got listed on the company website the same day I applied. Had an interview within 48 hours!”