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Hyatt Vacation Ownership

Call Center Sales - Work From Home (must live in Orlando, Fl area)

Posted 2 days ago
$15 per hour
0-2 years experience
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AI Summary

The Call Center Vacation Planner communicates with customers via telephone to sell preview packages and schedule tours for HVC properties. They are responsible for verifying eligibility requirements and ensuring a professional guest experience while meeting team goals.

$15 per hour plus commissions! Must live in the Orlando, FL area! 
 

Are you looking for a place where meaningful moments are made together?   

 

At Hyatt Vacation Club (HVC), we make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As a Call Center Vacation Planner at HVC, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where everyone is connected by care and inclusivity.  

 

Where great benefits lead to a life fulfilled.  

  • Competitive Pay  

  • Medical/Dental/Vision/401K opportunities  

  • Travel discounts  

  • Credit Union Membership  

  • Tuition Reimbursement  

  • Professional Counseling & Family Support  

  • Growth and Development Opportunities
     
     

*Benefit eligibility will vary by position  

  

As a Call Center Vacation Planner, a typical day will include:  

  • Communicate via telephone calls (Outbound and potential inbound calls) with customers and potential owners to sell preview package sales/tours, including explaining the opportunities available and answering questions.   

  • Verify that individuals meet eligibility requirements for preview package sales/tours prior to scheduling a tour for an HVC property.  

  • Encourage guests or callers to purchase or schedule preview package sales/tours.   

  • Explain details and requirements related to attending a sales presentation to potential owners.   

  • Check the availability of accommodations and dates, including finding alternative dates or options if the first choice is not available.   

  

Guest Experience and Company Standards  

  • Interact with colleagues and guests professionally and promptly.  

  • Contribute to team goals.  

  • Maintain confidentiality of proprietary materials and information.    

  • Always follow company policies and safety procedures.  

  

To Become a Call Center Vacation Planner at HVC:   

  • Available to work various shifts, holidays, and both weekend days.  

  • Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.  

  • Must possess the ability to navigate multiple computer systems simultaneously, along with proficiency in reading, writing, and comprehension.  

  • Position may require background and drug screening contingent on company policy in accordance with applicable legal requirements.   

  • #Callcenter #Sales  #ihvocc #LI-LC1

Hyatt Vacation Ownership is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

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