CAD/PLM/PDM/ALM Systems Engineer - Remote in the US

CAD/PLM/PDM/ALM Systems Administration

• Hands-on administration of major CAD systems (CATIA, Creo, NX, SOLIDWORKS, Inventor, and similar)

• Hands-on administration of major PLM systems (Windchill, Teamcenter, 3DEXPERIENCE and similar)

• Hands-on administration of major PDM/ALM systems

• Installation, configuration, upgrades, patching, and migrations across these systems

• Monitoring, backup/restore, and troubleshooting of CAD/PLM environments

• Understanding of CAD/PLM data models, vaulting, check-in/check-out, and revision/configuration management

License Server Management

• Administration of engineering license servers: FlexNet/FLEXlm, DSLS (Dassault), Siemens License Server, PTC License Server, and equivalents

• License configuration, pooling, borrowing, monitoring, and usage reporting

• Troubleshooting license checkout failures, server clustering/redundancy, and version compatibility

• Capacity planning and coordination with vendors on license entitlements

External Customer Integration Support

• Technical knowledge to install Synera in customer environments and connect it to their CAD/PLM systems

• Understanding of CAD/PLM APIs, connectors, and integration interfaces (e.g., REST, file-based exchange, native SDKs/toolkits)

• Troubleshooting connectivity, authentication, and data-exchange issues between Synera and customer systems

• Working knowledge of common engineering data formats (STEP, JT, IGES, native CAD formats) and their handling

• Familiarity with enterprise IT environments (Active Directory, directory services, networking, Windows Server) sufficient to understand and navigate customer infrastructure during installations

Internal Engineering Software and IT Support

• Technical support for internal users on CAD/PLM and related engineering software

• Diagnosing and resolving installation, configuration, and client-side issues

• Escalation handling for engineering-software problems beyond standard MSP scope

• Occasional general IT support for colleagues alongside to support our MSP and reach a better coverage across time zones.

General AI Proficiency

• Practical use of AI tools and assistants (LLM-based copilots, coding assistants) to work more efficiently

• Comfort adopting and applying emerging AI technologies in day-to-day work

• Awareness of AI-driven automation opportunities across administration, scripting, and troubleshooting

Supporting Technical Skills

• Networking fundamentals relevant to client-server CAD/PLM and license traffic (ports, firewalls, DNS, latency considerations)

• Virtualization and remote workstation technologies (VMware, Citrix, GPU-accelerated VDI)

• Scripting/automation (PowerShell, Python, or batch) for deployment and maintenance

Nice to Have

• General cloud and infrastructure knowledge (AWS/Azure, IaC, containerization)

• Familiarity with process automation or engineering integration platforms

• Exposure to PDM/PLM customization or configuration (workflows, lifecycle states)

WHAT YOU WILL DO

As a CAD/PLM Systems Administrator, you will ensure the reliability and performance of critical engineering systems, support customer integrations, and help engineers work more efficiently. Your expertise will directly contribute to the success of our products, customers, and internal teams.

Here is our team at the summer event - join us at the next one! 👋

🌱 WHAT'S IN IT FOR YOU?

We believe in transparent conversations about compensation from the start. For this role, our planned salary ranges are:

• 80.000 - 85.000 USD annually

We determine the level we hire you for based on your experience, the scope of responsibilities you'll take on, and the impact you can drive. While we typically hire within these bands, we're open to some flexibility for candidates who bring exceptional value to the role.

Check out this page to learn how we approach salary, career growth, and creating an environment where everyone can shine.

What we offer beyond salary:

• Flexible working: you decide when & where to work (as long as you have a residency in the US).

• Flexible public holidays: swap days off according to your values and beliefs!

• Home office setup support + access to our office in Bremen, or co-working space in Boston.

• Personal development budget of $2,500. You’ll also have the chance to grow together with us!

• We don't count your vacation days as we trust all our team members to decide what's best for them and the company.

• Access to the mental health platform nilo to support your well-being.

• We support you with health insurance, and a 401(k) savings plan.

• Regular team events, virtual coffee breaks, and spontaneous afterworks. We also get together as a whole company for 2-3 day off-sites in Germany twice a year! 🌈

🚀 WHAT YOU NEED TO SUCCEED

Even if you don't meet these criteria perfectly but believe you have lots to bring to the role, we encourage you to apply. We know it's tough, but please keep in mind that you don't have to match all the listed requirements exactly to be considered for this role. 

• You resonate with Synera's Core Values - they're central to how we work, and we'll explore them together in your first interview.

P.S. Synera is a place where everyone can grow. So, however you identify and whatever background you bring with you, please apply if this is a role that would make you excited to come to work every day, and be prepared to share with us how your perspective will bring something unique and valuable to our XXX team.