Business Process Analyst

What you’ll do:

The Business Process Analyst will be a hands-on leader who will collaborate with cross-functional teams on key business process and technology improvements across several products that support the execution of the Construction Digitalization initiative. The Business Process Analyst will support the creation and implementation of efforts to optimize workflows and technology innovation related to the construction project lifecycle. They will be part a team tasked with accelerating and connecting digital capabilities that enhance design, simulation and digital twin deployment to better position Eaton as a preferred partner. The ideal candidate is self-motivated, analytical, highly organized, and resourceful in understanding complex processes, often with limited documentation. Further, the Business Process Analyst will be a leader in embracing and driving strategic change, challenging the status quo, while garnering business support and alignment towards streamlined processes. A successful Business Process Analyst is customer focused, solutions-oriented and fosters collaborative, productive working relationships amongst business stakeholders.

ESSENTIAL FUNCTIONS: 

• Business Process Optimization: Assess current design and configuration processes to identify inefficiencies, gaps, and opportunities for standardization, improvement and automation that focus on enabling Eaton as the basis of design.
• Process Design & Implementation: Lead and support the implementation of standardized, scalable processes and digital workflows across multiple product lines to improve execution and adoption.
• Change Management & Continuous Improvement: Apply change management and continuous improvement methodologies to drive successful adoption, compliance, and measurable business outcomes.
• Project Management & Delivery: Partner with IT and other teams to execute project plans, documentation, and risk mitigation strategies to ensure timely delivery of high quality user and business solutions.
• Cross Functional Collaboration: Partner with business leaders, subject matter experts, and remote teams to align priorities, resolve constraints, and deliver integrated solutions.
• Digital Enablement & Measurement: Support digital initiatives through training, hands on enablement of key users, and collection of metrics to evaluate performance and inform continuous improvement.

Qualifications:

Basic Qualifications:

• Bachelor’s degree from an accredited educational institution
• Minimum 5 years experience in electrical or construction industry
• Minimum 3 years experience in digital capability development, sales, project management, commercial construction projects, customer support or digital customer experience.
• Relocation is not available. Candidates must currently reside within the United States to be considered.
• Eaton will not consider applicants for employment immigration sponsorship or support for this position. This means that Eaton will not support any CPT, OPT, or STEM OPT plans, F-1 to H-1B, H-1B cap registration, O-1, E-3, TN status, I-485 job portability, etc.

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Preferred Qualifications:

• Knowledge of the construction project lifecycle including design and submittal processes
• Change management and design thinking experience
• Knowledge of design and engineering software: Revit / BIM, Enovia, Bluebeam, etc.
• Knowledge of Bidmanager/CPQ electrical equipment configuration
• Knowledge of Salesforce
• Knowledge of Autodesk suite of products including Autodesk’s Forma
• Knowledge of design thinking methodologies
• Knowledge of Jira

Position Criteria:

• Ability to collaborate digitally with global teams, build internal and external relationships to achieve project goals and drive change

• Strong organizational skills – ability to manage the timely execution of multiple tasks and projects

• Strong communication and presentation skills – both verbal and written with ability to create status reports and technical presentations to stakeholders

• Demonstrated customer focused skills and behaviors