The role involves serving as a Scrum Master and Business Analyst to gather requirements, manage backlogs, and facilitate Agile ceremonies for a government application team. You will also lead testing efforts, document system processes, and provide training to stakeholders to ensure successful project delivery.
Join Our Team
Devis is seeking a Senior Business Intelligence Analyst to join a small Agile team supporting a U.S. Department of State program in Washington, DC. The team operates, maintains, and enhances an enterprise financial planning, project management, and monitoring application built on Microsoft Dynamics 365 and the Power Platform and used by roughly 400 people. You would be the person who turns what those users need into requirements the developers can build, confirms it works before it ships, and keeps the team's sprints running.
About This Role
This is a contingent-upon-award Senior Business Intelligence Analyst role with Scrum Master duties. You will gather and document requirements from government stakeholders, write user stories, plan and run testing, lead user acceptance testing, and maintain the SOPs, user guides, and training materials that go with each release. You will also serve as the primary Scrum Master for the development team, running Sprint Planning, Daily Stand-ups, Sprint Reviews, and Retrospectives and coordinating with the IT Project Manager on priorities and schedule. The application runs in the Department's Microsoft 365 cloud environment and links to a Power BI reporting module backed by a SQL database, so familiarity with that stack helps, but the core of the job is requirements, testing, and Agile facilitation.
What You'll Do Run the Team's Agile Process
Serve as the primary Scrum Master for the development team
Lead Sprint Planning, Daily Stand-ups, Sprint Reviews, and Retrospectives throughout the development lifecycle
Coordinate with the IT Project Manager on sprint priorities, schedule, and release timing
Maintain a prioritized backlog with the government product owner so the team always knows what comes next
Own the Requirements
Work with government stakeholders to gather and document business requirements, process flows, and system enhancement requests
Translate business needs into clear, testable requirements and user stories
Coordinate with developers and stakeholders so requirements are implemented as written and open questions are resolved quickly
Maintain the change request log (enhancement requests, bug fixes, and other system changes, with request date, description, and status) and present it at weekly status meetings with the government
Test and Validate
Build test plans and write and execute test cases and test scripts for each enhancement release
Log defects in the team's tracking tool and follow them through to resolution
Lead user acceptance testing with government stakeholders and confirm each solution meets the business need before release
Support the QA team in test planning and validation activities
Document and Train
Prepare and maintain functional documentation, reports, and training materials, including SOPs, training decks, and user guides
Deliver virtual user training sessions, typically quarterly, using screen-sharing demonstrations of the application
Contribute to the Monthly Status Report and weekly stakeholder briefings
Support Data Quality
Help develop and carry out processes that improve and maintain data quality across the platform so reporting is consistent and accurate
Write requirements and test cases for data integrations between the application and other Department systems
What We're Looking For Required Qualifications Education & Experience
Bachelor's degree or higher in statistics, computer science, mathematics, or a related field
At least 3 years of experience as a Business Analyst or in a related role
Hands-on experience with software or system testing (functional, regression, or UAT)
Experience working in Agile or Scrum teams
Security Clearance
Active Secret security clearance issued by DCSA, in place before work begins
Required Certifications
None required for this position; see Preferred Qualifications
Technical Skills
Experience writing and executing test cases and test scripts, and documenting defects and issues in a tracking tool
Ability to gather, analyze, and document requirements
Proficiency with Microsoft Word, Excel, PowerPoint, and Visio
Experience supporting QA teams in test planning and validation activities
Communication & Collaboration
Strong written and verbal communication skills; you will brief government stakeholders every week
Comfort working directly with government product owners, developers, and end users to resolve questions and reach agreement
Preferred Qualifications
Experience with Microsoft Dynamics 365 or Power Platform model-driven applications
Experience with Power BI or a similar reporting tool
Scrum Master certification (CSM, PSM, or equivalent)
Experience with Azure DevOps, Jira, or a similar backlog and defect tracking tool
Working knowledge of SQL for data validation and reporting queries
Prior work with the Department of State or another federal agency
Performance Expectations Success in this role means:
Scrum ceremonies run on schedule and the development team starts every sprint with a clear, prioritized backlog
Requirements and user stories are complete and testable before development starts, and enhancements are implemented as written
Enhancements clear testing and user acceptance before release, and defects are logged and tracked to closure
The change request log is current at every weekly status meeting, and SOPs, user guides, and training materials keep pace with releases
Written deliverables meet the government's formats and are accepted within its review cycle
Special Requirements
Must hold an active Secret security clearance issued by DCSA before performance begins; U.S. citizenship is required to hold a clearance
Must sign a nondisclosure agreement and comply with Department of State regulations for the protection of sensitive information
Must be available during the Department's core hours of 9:00 a.m. to 3:00 p.m. Eastern, Monday through Friday
Must be available for occasional after-hours on-call support, approved in advance, typically when enhancements are pushed to production
Remote work within the continental United States is available under a Department telework agreement (Form DS-4230); there is no minimum on-site requirement, and some in-person work at the Washington, DC site may be requested
Candidates should be prepared to provide a resume that lists degree (field, institution, and year), clearance (date granted and issuing agency), and employment history by month and year with employer and title for each position, for submission to the government
Devis is an AA/EOE/M/F/Disabled/VET Employer committed to providing equal employment opportunity without regard to an individual’s race, color, religion, age, gender, sexual orientation, veteran status, national origin or disability.
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