Business Center Procore Manager

SourceBlue is a subsidiary of Turner Construction Company that has been purchasing materials and equipment for major construction projects since 2001. With a staff of 350+ dedicated professionals and ~$1B in equipment and materials procured annually, we provide Clients with comprehensive supply chain services that are unmatched in the industry today.
Internal Applicants: This position can be performed from any Turner office. 

Position Description:
The Business Center Procore Manager is responsible for operational execution, compliance, training, and continuous improvement of Turner’s Procore platform within the Business Center. This role ensures consistent implementation of national standards while supporting project teams, coordinating office-level trainers, and partnering with the Procore Program Director to improve workflows, training, and system performance.

Essential Duties & Key Responsibilities:

Project Launch

• Oversee standardized Procore setup for all new projects.
• Ensure project launches meet target timelines for staff training and Procore setup.
• Validate template and workflow compliance at project kickoff.

Training & User Readiness.

• Manage BC training program for new and experienced staff.
• Ensure new hires are Procore-ready within 1 month of assignment.
• Supervise and develop trainers assigned in your BC
• Maintain alignment between training materials and current workflows not only within
  the BC, but also with the other BCPMs.

Help Desk & Issue Trend Management

• Reinforce following the Procore User Support Hierarchy.
• Monitor BC help-desk tickets and identify recurring issues with a goal to reduce help
  desk reliance over time.
• Perform root cause analysis to reduce repeat tickets.
• Coordinate systemic fixes with HQ and IS.

Software Updates & Beta Testing

• Participate in Now, Next, Future (NNF) discussions with Procore.
• Review Procore updates and assess workflow impact.
• Coordinate BC participation in beta testing.
• Communicate software changes to project teams.
• Evaluate and recommend plug-in software that is complimentary in how we use Procore.  
• Stay current with AI and how we can leverage functionality and agents to further
  improve the work of our staff.
• Provide feedback on what enhancements and improvements will best support Turner’s
  needs.

SOP Maintenance & Alignment

• Gather Lessons Learned and feedback from users and trainers.
• Identify when workflow changes require SOP updates.
• Collaborate with HQ on documentation revisions.
• Ensure BC adoption of updated procedures.
• Participate in the development of new SOPs for all new system tools.

Auditing & Compliance

• Conduct quarterly Procore audits within the BC.
• Track compliance, audit pass rates, and SOP deviations.
• Share audit/compliance results with Office, BC, and HQ, as necessary.

Metrics & Reporting

• Develop improvement plans when teams miss targets.
• Submit quarterly performance metrics to HQ.
• Work with local leadership (office, BC) so they know how to obtain and assess metrics
  and reporting.
• Provide structured feedback on operational friction and improvement.

Qualifications:

• Construction operations experience 
• Advanced Procore expertise. 
• Maintain required Procore certifications and stay current on all training related to how 
  we use Procore. 
• Experience delivering training and mentoring teams.
• Strong analytical and process-oriented mindset. 
• Ability to influence without formal authority. 
• Travel as needed to audit, support trainers, and meet with national team on governance 
  and maintenance of Procore. 

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, use hands to finger, handle, or feel objects, tools, or controls; and reach with hands, talk, and hear. The employee frequently views a computer monitor and frequently uses a computer keyboard. Specific vision abilities required by this job include close vision, peripheral vision, depth perception, and the ability to adjust focus. The employee is regularly required to be mobile, and the employee regularly travels both short and long distances via a variety of conveyances. The employee regularly performs work on-site at construction work sites, office locations, and/or off-site venues. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee regularly works in an office or remote setting. The noise in the work environment is usually quiet to moderate in an office setting. While performing the duties of this job, the employee regularly works at construction work sites where the employee is exposed to moving mechanical parts, high precarious places, fumes, or airborne particles, outside weather conditions, and risk of electrical shock. The noise in the work environment is usually moderate to loud. The employee is required to work in compliance with company safety policies, procedures, and applicable laws. SourceBlue, LLC is an Equal Opportunity Employer   

*The salary range for this position in NJ is estimated to be $98K-$139K annualized*
*The salary range for this position in Seattle is estimated to be $100K-$140K annualized.*
*The salary range for this position in Denver is estimated to be $90K-$138K annualized. *
*The salary range for this position in California is estimated to be $110K-$160K annualized. *
*The salary range for this position in Chicago is estimated to be $90K-$129K annualized. *
*The salary range for this position in NY is estimated to be $100K-$152K annualized*


Turner Construction provides flexible benefits, including medical, dental and vision coverage, financial benefits such as a 401(k) plan, Health Savings Account, Flexible Spending Account, wellness benefits, a voluntary legal plan, identity theft, life insurance, short-term and long-term disability coverage.   
In addition to our extensive benefit offerings, we provide paid vacation, wellness/sick time, holidays, paid parental leave, tuition reimbursement, employee referral bonuses, and end of year appreciation pay.   

Turner is an Equal Opportunity Employer - race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or other characteristics protected by applicable law.