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AI Summary
The Business Analyst will collaborate with stakeholders to define business requirements, conduct user research, and test potential product solutions. They are also responsible for facilitating meetings, managing product backlogs, and creating onboarding materials to ensure successful feature adoption.
About the role
The Business Analyst is responsible for working with users and key project stakeholders to understand user needs, clearly define business requirements, and test potential solutions.
What you'll do
- Meet with customers to understand pain points and opportunities to improve key processes including gap analysis.
- Gather key requirements for requested enhancements.
- Conduct user research and testing to evaluate potential solutions.
- Develop user stories for product enhancements.
- Understand and document the value of key requests.
- Test developed features to ensure they meet the needs of users.
- Ensure successful implementation and adoption of released features with each appropriate client.
- Contribute to a library of key product visuals (images, gifs, and videos).
- Contribute to the development of onboarding tours and materials to help new users successfully adopt the product.
- Participate in regular strategy meetings including quarterly roadmap discussion, yearly Product Planning, weekly backlog grooming, and weekly backlog pre-grooming.
- Facilitate internal team and customer meetings effectively.
Qualifications
Required
- Strong analytical and prioritization skills
- Strong verbal and written communications skills
- Strong familiarity with agile development
- Must display great attention to detail
- Comfortable making presentations and facilitating meetings
- Demonstrated ability to conduct research and incorporate feedback
- Experience with Business Process and Workflow Modeling tools (e.g. Visio).
- MS Office skills (Excel, Word, PowerPoint)
- Ability to prioritize and organize effectively
- Ability to work on multiple opportunities simultaneously
- Ability to work both independently and with others
- Ability to travel up to 20% (On-site feedback, research, conferences)
- Ability to operate in a fast-moving, team-oriented, collaborative environment with tight deadlines
- Ability to work flexible hours to support overseas projects, as needed
Preferred
- Industrial Construction experience through an Owner, EPC, contractor, or software provider
- Bachelor’s degree in engineering, computer science, or related field
- 2-5 years of relevant work experience as a Business Analyst or related role
- Knowledge of Advanced Work Packaging methodology
- Certification in Business Analysis (e.g. CBAP)
- Spanish Proficiency at a Business Level
Additional Information
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