Business Analyst

Req number:

Employment type:

Worksite flexibility:

Who we are

CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right—whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise.

Job Summary

Job Description

CAI is hiring! We are looking for a Business Analyst for a 3-month contract opportunity that is fully remote. The Business Analyst will play a critical role in enabling end-to-end interoperability solutions within the CMS ONC ecosystem. This position requires strong technical fluency across modern data engineering patterns, API-driven interoperability, and ELT/ETL workflows. The ideal candidate will support complex data pipelines, SmileCDR operations, and FHIR-based data exchange while partnering closely with engineering, architecture, compliance, and external customers.

Only candidates not requiring sponsorship now or in the future will be considered.
What You’ll Do

• Manage and support all ELT processes, ensuring data quality, reliability, and on time delivery across diverse source systems

• Troubleshoot data pipeline failures, data quality exceptions, and ingestion issues across cloud and on prem environments

• Oversee SmileCDR operations including configuration, deployment coordination, debugging, and monitoring to meet CMS ONC mandates

• Perform detailed mapping of source data to FHIR R4 resources, profiles, and implementation guides (PDex, Patient Access API, Provider Access API, etc.)

• Validate FHIR transactions and APIs via tools like Postman, SmileCDR, and custom validation frameworks

• Partner with architects and engineers to translate business requirements into actionable data specifications, API requirements, and process workflows

• Perform detailed impact assessments, system analysis, and data lineage documentation

• Conduct end to end validation of ELT pipelines, FHIR resources, API payloads, and cross-system data reconciliation

• Support automated and manual testing for data accuracy, schema changes, and interoperability compliance

• Collaborate with internal and external customers to gather requirements, define acceptance criteria, and guide solution design

• Communicate complex data and interoperability concepts to both technical and non technical audiences

• Develop comprehensive documentation including data dictionaries, mapping documents, business rules, SOPs, and interoperability artifacts

• Contribute to data governance, quality, and metadata initiatives aligned with CMS interoperability requirements

What You’ll Need
Required

• Bachelor’s degree in Computer Science, Information Systems, Data Management, or related field; Master’s preferred

• 5+ years as a Business Analyst with strong exposure to data engineering, APIs, interoperability, or healthcare data systems

• Strong knowledge of ELT processes, SQL, JSON, APIs, and data validation techniques

• Hands on understanding of FHIR R4, HL7, and healthcare data (claims, clinical, member, provider, etc.)

• Experience with data mapping, transformation logic, and source to target specifications

• Excellent communication, structured problem solving, stakeholder engagement, documentation, and cross functional collaboration.

Preferred

• Hands on experience with SmileCDR, HAPI FHIR, or other interoperability platforms

• Certifications in business analysis, data engineering, cloud data platforms, or interoperability standards

• Industry knowledge of CMS ONC Interoperability, Patient Access API, PDex, NDH, and payer-to-payer exchange requirements

• Experience with Confluent (Managed Connectors/Kafka), Apache Flink, or similar streaming frameworks

• Exposure to Monte Carlo Data Observability or similar data quality/lineage/monitoring platforms

• Familiarity with modern data lakehouse and query engines such as Apache Iceberg and Starburst

• Experience with dbt (data build tool) for modeling, transformations, lineage, and analytics engineering workflows

Physical Demands

• Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state, and local standards

• Sedentary work involving sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc.

• Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor

#LI-JM1

Reasonable accommodation statement

If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to application.accommodations@cai.io or (888) 824 – 8111.

EEO Statement

It is the policy of Computer Aid, Inc.(CAI) not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. It is also the policy of CAI to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Employees and applicants of CAI will not be subject to harassment on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any Federal, State, or local EEO law is prohibited.

The pay range for this position is listed above. Exact compensation may vary based on several factors, including location, experience, and education. Benefit packages include medical, dental, and vision insurance, as well as 401k retirement account access. Employees in this role may also be entitled to paid sick leave and/or other paid time off as provided by applicable law.