The Business Analyst will act as the primary liaison between clients, business stakeholders, and technical teams, focusing on eliciting, documenting, and analyzing business requirements. Key duties include managing project artifacts like tickets and user stories, coordinating delivery with technical staff, and facilitating client meetings and UAT sessions.
As a Business Analyst you will serve as the key connection between the client, business stakeholders, and technical teams. You’ll be responsible for understanding business needs, defining clear requirements, managing project communications, and ensuring that deliverables meet expectations in both quality and timing.
Your role combines business analysis and project coordination, requiring excellent organizational skills, attention to detail, and the ability to maintain transparent communication with clients and cross-functional teams.
Key Responsibilities
- Act as the main liaison between clients, stakeholders, and ADT technical teams.
- Elicit, document, and analyze business requirements to ensure clarity and alignment.
- Create and manage tickets, tasks, and user stories in project tracking systems (e.g., Jira, ClickUp, or similar).
- Coordinate with data engineers and analysts to ensure timely delivery of requirements.
- Support project planning, status tracking, and reporting to maintain visibility of progress.
- Facilitate client meetings, requirement reviews, and follow-ups to ensure satisfaction and alignment.
- Conduct UAT sessions (User Acceptance Testing) and document outcomes for validation.
- Identify process improvements and contribute to the continuous enhancement of workflows.
Key Requirements
- 5+ years of experience as a Business Analyst, ideally in data, analytics, or technology-driven projects.
- Proven experience in client-facing communication, requirement gathering, and documentation.
- Strong understanding of agile project management principles and experience handling tickets or sprint backlogs.
- Hands-on experience with BI platforms such as Power BI, Tableau, or Looker.
- Strong documentation and communication skills — able to convey complex ideas in a clear, structured way.
- Solid analytical and problem-solving skills; ability to translate business goals into actionable steps.
- Excellent organizational, communication, and presentation abilities.
- English proficiency: C1 level or higher (mandatory).