Bureau Liaison - Technical Account Manager

• Location: Washington, DC
• Schedule: Full-Time
• Work Location: Remote
• Shift: Day Job
• Travel: No
• Minimum Clearance Required: Public Trust
• Benefits: Click here

Rapid Cycle Solutions LLC (RCS) is an innovative small business providing IT and management consulting services to the U.S. Federal Government and commercial clients. We have unique strengths in complex, cross-organizational solution analysis, design, development, implementation, and change management supporting enterprise requirements. Our team of professionals has deep consulting backgrounds supporting the unique needs of our clients. Our team members have proven experience leading strategic initiatives within the civilian Government agencies.

*Note: Please ensure you meet the Security Clearance obligations before applying to optimize your consideration for this and other employment opportunities with RCS.

RCS is seeking a Bureau Liaison - Technical Account Manager to be the primary strategic and operational bridge between government organizations (such as the Department of the U.S. Treasury) and technology vendors. This role is responsible for overseeing telecommunications infrastructure initiatives, conducting requirements analysis, managing telecom ordering, and driving the deployment of enterprise-level network solutions. The ideal candidate will blend project management expertise with technical acumen to modernize enterprise communications, manage risk, and ensure seamless service delivery across on-premises and cloud environments.

This position requires the candidate to meet specific Security Clearance obligations to work remote in Washington, DC.

What you will do:

• Government & Vendor Liaison: Act as the primary Technical Account Manager (TAM), coordinating cross-functional efforts between government personnel, engineers, vendors, and contractors to align infrastructure projects with organizational mission goals.
• Infrastructure & Telecom Management: Oversee the lifecycle of enterprise-level LAN/WAN circuits and data center systems, from initial requirements analysis and ordering through deployment, upgrades, and maintenance.
• Cloud & Network Modernization: Drive digital transformation by championing the adoption and integration of new cloud technologies (AWS, Azure) and modern enterprise communications systems.
• Project Management & Execution: Lead project planning, scheduling, and risk management for complex circuit migrations and network cutovers, ensuring seamless execution with minimal service disruption.
• Process Engineering: Develop, standardize, and maintain standard operating procedures (SOPs) for IT network upgrades, telecom ordering, and system migrations.
• Performance & Compliance: Ensure all network deployments and upgrades adhere to strict performance, security, and scalability requirements, ultimately improving overall IT system reliability.

Required Qualifications/Education:

• Clearance: Active Public Trust or the ability to obtain one.
• U.S. Citizenship required (NO EXCEPTIONS)

• Proven experience in technical project management, specifically within IT network infrastructure, telecommunications, or enterprise LAN/WAN environments.
• Demonstrated success acting as a liaison or Technical Account Manager between federal government agencies and technology vendors/contractors.
• Experience managing complex circuit migrations, data center upgrades, and cloud integrations (AWS, Azure).
• Strong analytical skills for gathering and translating technical infrastructure requirements into actionable procurement and deployment plans.
• Exceptional stakeholder communication skills with the ability to coordinate diverse teams of technical and non-technical personnel.

Nice to Have Qualifications:

• Master's degree with 10 years of experience.

RCS is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Our company uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities as an applicant, please visit www.dhs.gov/E-Verify

All RCS work locations are drug-free workplaces.

RCS considers several factors which can influence a final salary including but not limited to; skill set relevancy, work experience, geographic location, security clearance, education, certifications, training, and other business and organizational requirements. At RCS we offer competitive compensation packages, benefits, and learning and development opportunities. Individuals are typically not hired at or near the top of the salary range being that compensation decisions are dependent on individual circumstances. The salary range listed for this position is a reasonable estimate taking into consideration the required qualifications.

RCS encourages external referrals and offers a referral bonus after a successful hire. This will be paid 90 days after the new hire's start date. Bonus amounts vary based on the skill level and position of the referred candidate and are provided in the form of a gift certificate.