Billing and Invoicing Specialist

Qualifications: Associate's degree preferred in business, healthcare administration, or related field. Experience required with medical billing, Medicaid, or healthcare reimbursement systems preferred. Strong attention to detail and organizational skills. Experience with data tracking and reporting. Ability to manage multiple priorities and meet deadlines. Excellent interpersonal skills with demonstrated ability to work well with people at all levels, and a strong commitment to teamwork. Advanced computer skills including Word and Excel. Ability to thrive in a fast-paced environment. Previous experience working with local food insecurity issues and its health-related implications preferred.

Physical Requirements: This position works in a typical office setting but may be exposed to extreme temperatures in a warehouse setting. There may be extended periods of sitting, standing and/or bending, listening, talking and/or visual concentration, writing and/or computer use. This position would normally have routine opportunities for the employee to be able to alter their physical position or change eye focus. Ability to lift up to 50 pounds.

Position Summary: The Billing & Invoicing Specialist supports the implementation and sustainability of Medicaid-funded Food as Medicine programs by ensuring accurate, timely, and compliant claims submission and payment tracking. This role works in partnership with nutrition program staff and the finance department to ensure accuracy in billing and invoicing services.

Duties and Responsibilities:

• Prepare and submit Medicaid claims for eligible services in a timely manner

• Track service delivery and ensure alignment with billable units and documentation requirements

• Manage invoicing through referral and billing platforms

• Monitor claim status, reconcile payments, and investigate denied or rejected invoices

• Collaborate with program staff to ensure complete and accurate documentation

• Maintain organized records to support audits and compliance reviews

• Generate reports on claims, revenue, and billing performance

• Identify trends in denials and recommend process improvements

• Other duties as assigned

The above statements are intended to describe the general nature and level of work performed by employees assigned to this position. The statements are not intended to be an exhaustive list of all duties, responsibilities, and skills required of an employee performing this job.

This job is eligible for a work from home option.

Regional Food Bank is committed to providing a workplace free from discrimination or harassment. We expect every member of the Food Bank to do their part to cultivate and maintain an environment where everyone has the opportunity to feel included and is afforded the respect and dignity they deserve. The Regional Food Bank complies with all federal, state, and local equal employment opportunity laws. Decisions related to hiring, compensating, training, evaluating performance, or terminating are made fairly, and we provide equal employment opportunities to all qualified candidates and employees.