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Teleperformance

Bilingual Agent - Home Office

Posted 4 months ago

Mexico

0-2 years experience

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AI Summary

Handle customer interactions via phone, chat, and email to resolve needs according to client guidelines. Manage interactions and follow global security policies and company standards.

Responsible for handling customer interactions via a call (inbound or outbound), chat, email, etc. in accordance to client’s guidelines to resolve customer’s need.

Scope client line of business assigned.