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AI Summary
The Benefits Specialist manages day-to-day benefits operations, including processing enrollments and addressing employee inquiries. They are also responsible for maintaining accurate records in the HRIS and developing informative benefits materials.
Overview
The HR Benefits Specialist is responsible for assisting with the benefits function and performs a variety of administrative duties. This role supports day-to-day operations, addresses employee inquiries regarding benefits, and ensures accurate record keeping and reporting.
This role is remote within the following states: AZ, FL, GA, IL, KS, NC, NE, SD, TN, TX, WI, and WY.
Candidates may reside in or relocate to any of these states. Relocation assistance will be provided.
Responsibilities
- Serve as a point of contact for inquiries regarding benefits, such as health insurance, retirement plans, leave policies, wellness programs, and other company-provided benefits. Escalates issues as needed.
- Manage support requests through the department’s support ticketing system.
- Assist with developing and distributing clear, informative materials about benefits options, enrollment procedures, and policy changes.
- Ensure accurate and timely processing of enrollments, terminations, and modifications.
- Utilize HR Information Systems (HRIS) to assist with benefits administration, ensuring accurate data entry and maintenance.
- Generate reports to aid in decision-making processes.
- Maintain up-to-date documentation of benefits policies and procedures. Ensure consistency and clarity in all benefits-related documents and communications.
- Provide support for special projects, such as open enrollment and health fairs, as needed.
Qualifications
- 2+ years of experience in HR or benefits administration
- Holds a bachelor’s degree OR has equivalent work experience in the Human Resources field. Advanced degrees or certifications in an HR-related field is a plus.
- Experience working in a manufacturing environment is a plus.
- Knowledge of benefits programs, laws, and regulations.
- Strong analytical skills and proficiency in benefits administration systems.
- Excellent communication, customer service and interpersonal skills.
- Strong multi-tasking abilities and time management skills.
- Detail-oriented with a commitment to accuracy.
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