Benefits Customer Support Agent (Remote)

About Us

For over 70 years, we’ve proudly served working-class families by providing life, accident, and supplemental health products to members of labor unions, credit unions, associations, and their families.

As part of Globe Life, we experienced over 20% growth last year—even during challenging economic conditions—demonstrating both our resilience and our role as an essential business.

We are currently seeking dedicated, service-oriented individuals to join our growing remote team and help build long-term client relationships through Zoom virtual consultations.

Requirements • Responsibilities • Rewards

This role is ideal for individuals who enjoy helping others, building trust, and delivering exceptional customer experiences while working from home in a flexible remote environment.

Key Responsibilities

• Conduct virtual client consultations through Zoom and phone communication
• Build and maintain long-term client relationships
• Provide support regarding benefits, coverage options, and policy questions
• Assist clients with updates, follow-up communication, and service requests
• Maintain professionalism, organization, and accurate documentation
• Participate in ongoing training and development programs

Suggested Qualifications

• Excellent communication and interpersonal skills
• Basic computer and virtual communication proficiency
• Strong work ethic and reliability
• Outgoing, positive, and energetic personality
• Effective time management and organizational skills
• Leadership experience is a plus, but not required

Job Benefits

100% Remote Work

Work from anywhere within the U.S. while enjoying the flexibility of a fully remote career.

Weekly Pay

Earn consistent weekly income based on a structured schedule designed to support success.

Performance-Based Bonuses

Additional earning opportunities tied to performance and growth.

Comprehensive Benefits

• Health Insurance Reimbursement Program
• Comprehensive Life Insurance Coverage
• Retirement Planning Options
• Renewal Income Opportunities for long-term earning potential

Flexible Scheduling

Create a work schedule that aligns with your lifestyle and personal commitments.

Training & Mentorship

Access ongoing mentorship, virtual training, and leadership development opportunities.

Why Join AO?

At AO, we believe in supporting our team members with the tools, training, mentorship, and flexibility needed to build meaningful, long-term careers.

You’ll be part of a positive, growth-focused culture where your effort is recognized, your development is encouraged, and your work makes a real impact on families nationwide.

Interview Process

All interviews are conducted virtually through Zoom video conferencing for convenience, flexibility, and safety.

👉 Apply today and begin building a rewarding remote career helping protect working families across the country.