Automation Virtual Assistant

About Asiacruit

At Asiacruit, we connect top talent with forward-thinking organizations across industries. Our mission is to help businesses grow through smart, strategic, and people-focused solutions. We support companies by providing high-quality Philippine-based talent for both local and global markets. If you are analytical, collaborative, and committed to enabling business growth, we invite you to apply.

Position Overview

We are seeking a proactive and technically skilled Automation Virtual Assistant to support business processes through automation, workflow optimization, and reliable virtual assistance. The Automation Virtual Assistant will collaborate with cross-functional teams to identify repetitive tasks, design and implement automation solutions using low-code/no-code tools and scripts, and maintain documentation and monitoring to ensure smooth, scalable operations. The role requires strong problem-solving skills, attention to detail, and the ability to manage multiple priorities in a remote or hybrid work environment.

Duties and Responsibilities:

Karbon System Management & Workflow Coordination

• Manage and maintain tasks, projects, and client records within Karbon

• Create and update work items based on meeting outputs and team requirements

• Monitor task progress and follow up on overdue items to ensure visibility across the team

• Ensure all workflows are accurate, up to date, and aligned with internal processes

Meeting Support & AI-Driven Task Creation

• Process meeting transcripts and generate summaries using AI tools (e.g. Claude Cowork)

• Translate meeting outputs into actionable tasks and upload them into Karbon

• Maintain consistency and accuracy in task creation and documentation

• Continuously refine processes for faster and more efficient turnaround Inbox

Diary & Communication Coordination

• Manage email triage, ensuring all communications are acknowledged and directed appropriately

• Support calendar coordination, including scheduling, rescheduling, and follow-ups

• Send confirmations, reminders, and rebooking links as required

• Ensure communication flows smoothly between clients and internal team members Data

Management & System Updates

• Maintain accurate records across platforms including SharePoint, CRM, and internal systems

• Ensure all documents, client files, and data entries are properly filed and updated

• Input and update lead and client data within required timeframes

• Perform regular checks to ensure data integrity and consistency

Process Improvement & Automation Support

• Identify inefficiencies in current workflows and suggest improvements

• Support gradual implementation of automation using AI tools and integrations

• Assist in creating SOPs and process documentation from existing workflows

• Collaborate with the Practice Manager to enhance systems and reduce manual work overtime

Qualifications and Must Have:

• Bachelor’s degree in Information Technology, Computer Science, Business, or related field, or equivalent practical experience.

• Minimum of 2+ years of experience in administrative support within a professional services or accounting environment

• Strong experience using Karbon for task and workflow management

• Excellent attention to detail and ability to manage multiple tasks across different systems

• Strong written communication skills with the ability to manage professional correspondence

• Familiarity with Claude Cowork or similar AI productivity tools

• Exposure to workflow optimization or process improvement

• Comfortable working in fast-paced, multi-client environments with shifting priorities

• Strong communicator who is proactive, confident in raising issues, and comfortable giving and receiving feedback

• Collaborative working style with a warm, approachable personality and sense of humor

• Highly organized, detail-oriented, and able to stay calm under pressure while managing multiple system

Tools & Software Proficiency Required Tools:

• Karbon Communication: Slack, Email, Zoom

• Accounting & Finance: Xero, MYOB, QuickBooks, Dext

• Project & Workflow Management: ClickUp, Dubsado

• AI & Automation Tools: Claude Cowork

• Marketing & Content: Canva, Metricool, Active

• Campaign Documentation & Storage: Microsoft 365, SharePoint

Why Join Asiacruit

• Collaborative and diverse team with opportunities for international exposure and career growth.

• Competitive compensation and opportunities for professional development.

• Meaningful work that supports business growth through people-focused solutions.

Ready to Make an Impact?

Apply now at https://asiacruit.com or send your resume to careers@asiacruit.com with the subject line: “Automation Virtual Assistant – [Your Name]”